Christopher Wadden
Vista,CA
Summary
Results-driven Claims Examiner with expertise in automobile insurance from Sedgwick. Demonstrated strong analytical and communication skills while efficiently processing claims and evaluating policy applicability. Proven ability to manage multiple tasks and deliver accurate assessments, contributing to improved claims resolution and customer satisfaction.
Overview
22
22
years of professional experience
Work History
Claims Examiner
Sedgwick
Roseville, California
09.2023 - Current
- Evaluated liability claims to determine appropriate coverage and policy applicability.
- Reviewed repair estimates from appraisers and auto body shops for total loss claims.
- Negotiated total loss, downtime, and rental claims to achieve favorable outcomes.
- Mentored and trained new employees to enhance team performance and integration.
- Obtained recorded statements and gathered evidence for thorough liability investigations.
Claims Examiner
GEICO
Poway, California
01.2018 - 09.2023
- Communicated liability and coverage information clearly to all stakeholders.
- Ranked among top five adjusters out of 400 within first month.
- Gained hands-on experience in filing and managing new loss claims.
- Managed large claim volumes while maintaining high file quality standards.
- Achieved performance metrics consistently, demonstrating strong results.
- Utilized negotiation skills to close a significant number of claims.
- Received "Elite Award" twice for excellence and outstanding performance.
- Explained comparative negligence effectively to insureds and claimants.
Sales Training Manager
Guitar Center
Danvers, Massachusetts
09.2003 - 01.2017
- Supervised all store employees, ensuring adherence to operational standards.
- Managed scheduling and displays to optimize sales productivity across entire staff.
- Resolved technical and sales issues promptly to maintain customer satisfaction.
Education
Associate of Arts - Audio Engineering
New England Institute of Art
Boston, MASkills
- Automobile insurance expertise
- Analytical and communication skills
- Detail orientation and organization
- Time management and multitasking
- Claims investigation and assessment
- Policy evaluation
References
Available upon request
Timeline
Claims Examiner
Sedgwick
09.2023 - Current
Claims Examiner
GEICO
01.2018 - 09.2023
Sales Training Manager
Guitar Center
09.2003 - 01.2017
Associate of Arts - Audio Engineering
New England Institute of Art