Excellent relationship-building and critical thinking skills with determined and decisive nature. Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration with a strong attention to detail.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
VA Medical Center
07.2018 - Current
Assign daily assignments to approximately 40 employees while managing the shift during their tour of duty.
Train housekeepers in proper cleaning techniques, disinfecting areas and equipment and disposal of all trash that includes bio waste from patient rooms.
Order all supplies for my service.
Maintain all attendance for employees while controlling labor costs.
Give performance reviews and administer disciplinary action when needed.
Oversee almost 25 units along with all outer buildings on the hospital grounds.
Answer all Vocera calls, attend weekly management meetings, train and mentor employees.
Hospital rounding with the senior leadership team.
ATP testing to assist in infectious control.
Part-time Housekeeper
VA Medical Center
05.2017 - 07.2018
Worked in SAM unit cleaning assigned rooms, nurses stations, dining room and staff bathroom daily.
Responsible for cleaning, disinfecting along with disposal of trash and bio waste after patient discharge.
Swept, mopped, vacuumed other patient high-traffic areas.
Assist other co-workers and management with additional duties.
Food Service Worker
Burger King
10.2016 - 05.2017
Ensured consistency in presentation of dishes by closely following plating guidelines.
Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
Delivered exceptional service by promptly addressing customer concerns and special requests.
Contributed to menu development, incorporating seasonal ingredients and customer feedback.
General Manager
Steak N Shake
10.2015 - 06.2016
Managed budget development, forecasting, and financial reporting processes to track progress
towards organizational objectives accurately.
Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performanceresults.
Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Serv Safe Certified.
Route Sales Representative
Frito Lay
02.2014 - 09.2015
Optimized delivery schedules to minimize travel time while maintaining a high level of customer service.
Managed accounts receivable, ensuring prompt payment from customers and minimizing outstanding balances.
Negotiated contracts with clients, securing profitable long-term agreements for the company.
Collaborated with team members to develop innovative sales strategies, boosting overall revenue.
Awarded Route Salesman of the Year for the South Region in 2015.
Delivery Driver
Fed Ex Express
02.2013 - 08.2013
Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
Maintained strong relationships with clients through proactive communication and personalized service.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Promoted eco-friendly driving habits by minimizing fuel consumption through careful route planning and adherence to speed limits where applicable.
Covered both the Kentucky and Indiana regions.
Independent Contract Driver
Beeline Courier Service
11.2012 - 02.2013
Identified potential new clients by networking within the community at various events/venues frequented by target demographics.
Performed regular vehicle maintenance checks to avoid breakdowns or delays in service delivery.
Resolved client issues promptly, demonstrating excellent problem-solving skills and maintaining high levels of customer satisfaction.
Maintained vehicle safety and cleanliness, ensuring professional representation of the company at all times.
Owner/Independent Operator
Wade Distribution
11.1997 - 10.2012
Delivered a variety of bread products to hospitals, nursing homes, casinos and schools.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
Built the business from 16 accounts to 48.
Education
High School Diploma -
Bryan Station High School
Lexington, KY
Associate of Arts - Business Management And Administration
Sinclair Community College
Dayton, OH
05.2022
Skills
Staff Scheduling
Ordering cleaning supplies
Cleaning practices
Staff evaluations
EOC Rounds
ATP Infection Control Testing
In charge of entire campus for 1 year
Train managers and housekeepers
Timekeeping, hiring, and holding meetings for employees
Certification
Certified Mentor in 2023.
Special Emphasis Manager for Disability 2019-2020
Timeline
Housekeeping Supervisor
VA Medical Center
07.2018 - Current
Part-time Housekeeper
VA Medical Center
05.2017 - 07.2018
Food Service Worker
Burger King
10.2016 - 05.2017
General Manager
Steak N Shake
10.2015 - 06.2016
Route Sales Representative
Frito Lay
02.2014 - 09.2015
Delivery Driver
Fed Ex Express
02.2013 - 08.2013
Independent Contract Driver
Beeline Courier Service
11.2012 - 02.2013
Owner/Independent Operator
Wade Distribution
11.1997 - 10.2012
High School Diploma -
Bryan Station High School
Associate of Arts - Business Management And Administration
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