Highly organized and detail-oriented Facility Manager bringing almost 15 years of experience in providing leadership to Facilities Maintenance and Janitorial teams. Offering a proven aptitude for proactive issue resolution and enforcement of safe practices among personnel. Proficient in MS Office Suite and multiple Facilities Management systems.
Overview
14
14
years of professional experience
Work History
Regional Facilities Manager
EMCOR Facility Services
02.2020 - 03.2024
Organize work load to manage normal day to day activities, emergency assignments and special projects (both Company and Customer) to ensure all Key Performance Indicators (KPI’s) and performance objectives are completed to satisfaction
Manage the Budget to Actual results for designated region
Evaluate physical buildings, assets, equipment, and processes for compliance to standards (both Company and Customer); includes annual audit and intermittent reviews
Investigate, develop, and implement projects, processes or activities to reduce or contain costs, increase quality levels and meet standards
Utilize technical competency, relevant work experience and comprehensive / diverse facilities engineering knowledge to generate creative solutions
Foster a positive work environment with associates and customer
Develop and maintain a positive relationship with the client that supports open dialogue
Promote commitment to environmental health and safety by adhering to safety practices, investigating concerns, and making recommendations.
Reduced downtime for essential facility equipment through proactive preventative maintenance strategies and prompt repair work.
Improved regional facility efficiency by implementing cost-effective maintenance programs and streamlined processes.
Regional Facilities Director
YMCA of the Pikes Peaks Region
09.2017 - 02.2020
Managing all aspects of facilities operations to include the operations and maintenance of indoor pools and spas, electrical, mechanical, plumbing and boilers
Manage a team of 1 Facilities Director and 7 Facilities Technicians who perform minor repairs and maintenance as well as the daily cleaning of four Facilities
Manage departmental budgets to include variance reporting, monthly budgeting, and forecasting
Worked to improve and implement SOP for current facility ticketing system as well as updating to create ease of use for end user as well as Facilities Department, create recurring reports for opened/closed, current active and monthly ticketing trends
As a member of the safety team, conducted quarterly fire drills as well as provided feedback on EAP
Collaborate with on-site leadership teams to enhance and improve the member experience by determining ways to improve site aesthetics and functionality
Perform monthly and quarterly cleanliness, safety, and Facilities inspection to ensure HSE and OSHA compliance as well as to ensure that all aspects are functioning properly and are safe for members and employees.
Director of Property Services
SANTANDER CONSUMER USA, INC.
08.2010 - 03.2017
Managing facilities operations for the corporate office as well as four call centers in three states totaling more than 700K square feet, overseeing multiple functions within the department to include electrical, mechanical, and plumbing
Coaching and mentoring Facilities Coordinators within each property and managing their performance metrics to ensure alignment with organizational goals and regulations and acting as liaison between teams
Served as Project Manager for various construction projects by facilitating meetings during projects, as well as track project milestones to ensure deadlines are met and are within budget
Communicate with clients daily on operations and requests
Conduct building inspections as needed to ensure compliance with HSE requirements
Assist Security Manager with daily security operations and access controls, as well as maintain security systems
Manage vendor relationships and monitor contracts to ensure adherence to contractual SLA's
Process and code invoices for payment through the catalyst system
Collaborated and coordinated the opening of three new sites, the remodeling of one site and the decommissioning of another, to include the transfer of personnel to and from other locations, establishment of vendor contracts and installation of health and safety equipment
Created and implemented the companies Emergency Procedure Manual, as well as led quarterly drills and conducted safety inspections to ensure compliance and readiness for all team members
Served as point of contact for all safety concerns and potential violations, acting as the liaison between teams
Partnered with cross functional team members on the creation of SOPs, the integration of best practices, and the budgeting and forecasting for all our facilities
Named the Disaster Recovery and Business Continuity Planning Liaison representing the property services team.
Education
High School Diploma -
Lewis Palmer High School
Monument, CO
05.1991
Skills
Facilities/Property Management
Budget Management
Executive Collaboration
Contract Negotiations
Financial Analysis and Reporting
Vendor/Customer Relationships
Team Leadership and Supervision
Regulatory Compliance
Safety Standards
Security Measures
Maintenance and Housekeeping
Data Collection and Review
Additional Work History
General Field Manager, Better Property Maintenance, Denver, CO
Senior Field Technician, Elite Property Services of Colorado, Colorado Springs, CO
Store Manager, 7-Eleven/Chugh Enterprises, Monument, CO
Sales Representative, A World of Tile, Colorado Springs, CO
Education Credentials
30-Hour Certification Course, OSHA
Military Service
United States Marine Corps, Maintenance Management Specialist / Motor T Mechanic, Five Years, Honorable Discharge
Hobbies and Interests
Handyman services
Fishing
Football
Motorcycles
Camping
Timeline
Regional Facilities Manager
EMCOR Facility Services
02.2020 - 03.2024
Regional Facilities Director
YMCA of the Pikes Peaks Region
09.2017 - 02.2020
Director of Property Services
SANTANDER CONSUMER USA, INC.
08.2010 - 03.2017
High School Diploma -
Lewis Palmer High School
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