Christopher Walden
Rossville,GA
Overview
23
23
years of professional experience
Work History
Hub Coordinator
Auto Zone
Chattanooga, TN
02.2012 - 08.2024
- Provided training, guidance and support to Hub team members on operational procedures.
- Coordinated with various departments to ensure smooth workflow of the Hub activities.
- Managed day-to-day operations within the allocated budget limits.
- Delegated work to staff, setting priorities and goals.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Developed and implemented a comprehensive customer service system to ensure efficient operations.
- Maintained accurate records of all transactions and documents related to Hub activities.
- Resolved customer complaints in an effective manner by providing timely solutions.
- Monitored inventory levels and ordered supplies as needed.
- Identified areas of improvement in existing processes and suggested corrective actions.
Assistant Manager
Valvoline Instant Oil Change
East Ridge, TN
03.2003 - 10.2009
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Supervised daily operations including scheduling shifts, assigning duties.
- Served as a liaison between staff members and senior management personnel.
- Delegated daily tasks to team members to optimize group productivity.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Baker
Golden Corral Buffet and Grill
Fort Oglethorpe, GA
08.2001 - 08.2001
Timeline
Hub Coordinator
Auto Zone
02.2012 - 08.2024
Assistant Manager
Valvoline Instant Oil Change
03.2003 - 10.2009
Baker
Golden Corral Buffet and Grill
08.2001 - 08.2001