CHRISTOPHER WALKER
Systems Engineer
LYNWOOD,USA
Summary
IT support professional with strong background in managing and resolving technical issues. Skilled in troubleshooting, system optimization, and providing top-notch customer support. Focused on team collaboration and adaptable to changing needs, ensuring reliable and efficient IT operations.
Overview
20
20
years of professional experience
20
20
Certifications
Work History
Senior Systems Engineer
SCE (TCS)
Rosemead, CA
06.2024 - 09.2025
- Led system architecture design to enhance infrastructure performance and reliability.
- Implemented automation solutions, reducing manual processes and improving operational efficiency.
- Mentored junior engineers, fostering skill development and knowledge transfer within the team.
- Led successful system upgrades by creating detailed implementation plans and coordinating resources effectively.
- Administered SCCM infrastructure to ensure optimal performance and reliability across multiple environments.
- Implemented software distribution processes, enhancing deployment efficiency for critical applications.
- Developed and maintained documentation for SCCM processes, improving team knowledge sharing and onboarding.
- Monitored system health and performance metrics, proactively addressing issues to minimize downtime.
- Collaborated with cross-functional teams to integrate SCCM solutions into existing IT frameworks effectively.
- Led troubleshooting efforts for configuration issues, resulting in faster resolution times and improved user satisfaction.
- Trained junior staff on SCCM operations and best practices, fostering a culture of continuous improvement within the team.
Deployment Engineer
TCW (Teema)
Los Angeles, CA
09.2022 - 12.2023
- Evaluated emerging technologies to enhance SCCM capabilities, aligning with organizational goals for IT modernization.
- Collaborated with cross-functional teams to establish IT infrastructure standards and improve overall network reliability.
- Reduced time spent on manual tasks by creating PowerShell scripts for automation of common administration duties.
- Resolved technical issues promptly, minimizing impact on end-users and maintaining high levels of customer satisfaction.
Staff Consultant
OSI Digital
Irvine, CA
04.2021 - 08.2022
- Managed system infrastructure, ensuring optimal performance and uptime across multiple environments.
- Developed and implemented security protocols to safeguard sensitive data and systems.
- Led team in troubleshooting advanced network issues, improving resolution time and efficiency.
- Mentored junior administrators, fostering skill development and knowledge sharing within the team.
- Analyzed system performance metrics, identifying areas for improvement and implementing solutions accordingly.
System Administrator- Azure
NEFT Vodka
El Segundo, CA
07.2018 - 04.2021
- Managed cloud infrastructure to enhance system performance and reliability.
- Implemented robust security protocols for data protection and compliance.
- Conducted regular system audits to identify areas for improvement and risk mitigation.
- Led initiatives to migrate legacy systems to cloud platforms, improving operational efficiency.
- Designed scalable network architectures within the cloud environment, supporting enhanced connectivity between different services.
- Improved cloud infrastructure efficiency by implementing automated monitoring and scaling tools.
- Developed custom scripts for automating routine tasks, reducing manual intervention requirements.
Education
B.S. - Computer Science
California State University Dominguez Hills
Carson, CA05.1994
Skills
- Intune Administration
- SharePoint Administration
- JAMF Administration
- PowerShell Scripting
- Entra ID Administration
- Salesforce Administration
- NetSuite Admin
- Root-cause analysis
- Cloud services
- Infrastructure management
- Virtualization technologies
- Hardware configuration
- Windows server administration
- Complex project delivery
- Linux and unix administration
- Design and implementation
- Expert problem solving
- Cloud computing expertise
- Cybersecurity best practices
- Windows server management
- Continuous improvement
- Network administratiion
Certification
· Microsoft Certified: Azure Administrator Associate
· (SSCP) Systems Security Certified Practitioner
· Certified Microsoft Cybersecurity Analyst
· CISSP Certified Information Systems Security Professional
· Microsoft 365 Certified: Administrator Expert
· CompTIA Security+ Certification
· CompTIA A+ Certification
· CompTIA Inet + Certification
· CompTIA Cloud Essentials Certification
· CompTIA Network+ Certification
· IBM Networking and storage Essentials Certification
· Az-104 Managing Azure Identity, Governance and Storage Certification
· Cybersecurity Concepts Certification
· ISC2 Incident Response, BC and DR Concepts Certification
· Google Workspace: Advanced Administration & security Certification
· Managing Security & Enrollment with Intune Certification
· ISC2 Security Operations Certification
· MS-102: Microsoft 365 Administrator Certification
· Hands-on with SCCM Certification
Timeline
Senior Systems Engineer
SCE (TCS)
06.2024 - 09.2025
Deployment Engineer
TCW (Teema)
09.2022 - 12.2023
Staff Consultant
OSI Digital
04.2021 - 08.2022
System Administrator- Azure
NEFT Vodka
07.2018 - 04.2021
B.S. - Computer Science
California State University Dominguez Hills