Christopher Wallace
Cedar Crest
Summary
Results-driven Clinical Director specializing in Radiology and Imaging Services with extensive experience in multi-modality imaging operations, clinical staff management, and regulatory compliance. Expertise in strategic planning, financial management, and patient safety, ensuring high-quality outcomes and operational efficiency. Proven track record in workforce development and mentorship, fostering professional growth among staff.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Clinical Director of Nuclear Medicine and CT
University of New Mexico Hospital
06.2018 - Current
- Ensured regulatory compliance by leading clinical operations and best practices for multiple modalities.
- Active leader support for supervisors, technologists in Nuclear Medicine and CT departments.
- Provide leadership, mentorship, and professional guidance to teams while promoting engagement, accountability, and staff growth.
- Partner with Radiology Leadership Dyads to plan future imaging services, capital investments, and service line expansion.
- Collaborated with interdisciplinary teams to improve patient outcomes and address needs.
- Actively participated in the planning, construction and grand opening for Radiology Services in the new Critical Care Towers.
- Negotiated multiple vendor contracts that ultimately leveraged significant savings for the hospital.
- Managed budgeting processes, optimizing resource allocation for maximum impact on program effectiveness.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Mentored staff members through professional development opportunities, fostering a culture of continuous learning and growth.
- Conducted regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
- Developed, implemented, revised, and evaluated policies and procedures.
- Established partnerships with community organizations (MIRTAC) to expand service reach and improve patient access to care.
- Cultivated a positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability.
- Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
- Promoted a safe working environment for staff by enforcing strict adherence to safety protocols and addressing potential hazards promptly.
- Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
- Negotiated with suppliers to secure cost-effective medical supplies, reducing operational expenses without compromising on quality.
Supervisor of Nuclear Medicine
University of New Mexico Hospital
07.2014 - 06.2018
- Established improved patient care protocols for scheduling exams, and radioactive therapies.
- Mastered skills related to Philips Intellispace PACS,Lawson HR and Kronos systems.
- Managed patient volume and workflow, ensuring accurate documentation and HIPAA confidentiality.
- Led quality initiatives to guarantee compliance with imaging regulatory agencies.
- Oversaw the procurement and maintenance of nuclear medicine supplies and equipment.
- Supervised Nuclear Medical Technologists, enhancing workflow and communication through structured scheduling.
- Coordinated UNMH and OSIS hot lab renovations, prioritizing staff safety and efficiency.
- Project lead on multiple camera replacement projects to update aging nuclear medicine gamma cameras.
- Collaborated with Radiation Safety and Health Physics Departments to achieve national and state compliance.
- Increased PET/CT scanning capacity, boosting daily patient throughput.
Supervisor of Nuclear Medicine
Presbyterian Hospital
08.2008 - 07.2014
- Enhanced patient scheduling through established protocols for exams and treatments.
- Supervised technical staff across multiple Presbyterian sites in New Mexico.
- Executed budget management and contract negotiations for medical supplies and equipment.
- Scheduled technologists and coordinated communication to ensure workflow efficiency.
- Utilized advanced computer applications for Nuclear Medicine operations and documentation.
Radiation Safety Officer
Presbyterian Hospital
11.2006 - 07.2014
- Implemented and managed the operational aspect of the Radiation Protection Program by ensuring that radiation safety activities are performed in accordance with approved procedures and regulatory requirements. Reviewed and approved all RPP changes before their implementation.
- Coordinated quarterly Radiation Safety Committee meetings. Helped to identify and investigate radiation safety issues and recommended corrective actions for identified safety items.
- Determined the scope and application of personal exposure monitoring programs. Intervened in operations deemed as unsafe and implement corrective actions.
- Maintained constant communication and correspondence with the State Environmental Department and Radiation Safety Bureau to assure the most up to date radiation practices were followed.
- Maintained the RAM (Radio-Active Material) license with increased control measures for the blood irradiator.
- Extensive knowledge of the cyclotron procedures and its products.
Nuclear Medicine Technologist
Presbyterian Hospital
09.2003 - 07.2006
- Enhanced patient care through skilled venipuncture and aseptic technique application.
- Administered radiopharmaceuticals effectively, improving scanning and image processing accuracy.
- Executed quality control on gamma cameras, ensuring optimal radiation equipment performance.
- Utilized PACS, RIS, and EPIC for efficient patient record management daily.
- Streamlined Nuclear Medicine and Radiology billing processes, enhancing financial accuracy.
Education
Masters - Healthcare Administration
University of Phoenix
Tempe, AZ04-2020
Bachelor of Science - Radiologic Sciences
University of New Mexico
Albuquerque, NM08-2003
Bachelor of Science - Biology
University of New Mexico
Albuquerque, NM12-1999
Skills
- Radiology & Imaging Operations Management
- Clinical Staff Supervision
- Budget Development & Financial Oversight
- Regulatory & Accreditation Compliance (TJC, CMS, NMED, NMHCA)
- Patient Safety & Quality Improvement
- Workforce Development & Competency Management
- Policy & Procedure Development
- Interdepartmental & Executive Collaboration
- Patient Experience Optimization
Certification
- Licensed NMTCB - 2003 to Present
- State of Nm Licensure - 2003 to Present
- Adult & Child CPR - 2003 to Present
- Trained in Medical Use of Byproduct Material 2006 to Present
Timeline
Clinical Director of Nuclear Medicine and CT
University of New Mexico Hospital
06.2018 - Current
Supervisor of Nuclear Medicine
University of New Mexico Hospital
07.2014 - 06.2018
Supervisor of Nuclear Medicine
Presbyterian Hospital
08.2008 - 07.2014
Radiation Safety Officer
Presbyterian Hospital
11.2006 - 07.2014
Nuclear Medicine Technologist
Presbyterian Hospital
09.2003 - 07.2006
Masters - Healthcare Administration
University of Phoenix
Bachelor of Science - Radiologic Sciences
University of New Mexico
Bachelor of Science - Biology
University of New Mexico
Radiology Appreciation Award 2016
Radiology School of Medicine Appreciation Award
Certificate of Recognition
5 years of service
Certificate of Recognition
Certification of recognition for 10 years of service
Hospital Employee of the Month
May 2025 Hospital Employee of the Month, Excellence Award.
Radiology Employee of the Month
May 2025 Radiology Employee of the Month
Radiology Executive Directors Award
Nuclear Medicine Award 2016