Christopher Waltermire
Breckenridge,CO
Summary
Strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals.
Overview
3
3
years of professional experience
Work History
Crew Member
Starbucks
08.2023 - 01.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Department Manager
Natural Grocers
03.2022 - 06.2023
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Led a team of professionals to consistently achieve or exceed performance targets.
Customer Relations Manager
City Market
01.2021 - 02.2022
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Established performance and service goals and held associates accountable for individual performance.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Education
Associate of Arts - Fine Arts
University of Wyoming
Laramie, WY03.2020
Skills
- Training and mentoring
- Customer Engagement
- Goals and performance
- Retail Management
- Order Management
- Operations Management
- Performance Management
- Rules and regulations
Timeline
Crew Member
Starbucks
08.2023 - 01.2024
Department Manager
Natural Grocers
03.2022 - 06.2023
Customer Relations Manager
City Market
01.2021 - 02.2022
Associate of Arts - Fine Arts
University of Wyoming