Christopher Walton
Credit Manager
Huber Heights,OH
Summary
Seasoned Financial Management professional with proven expertise in accounting processes, systems oversight and compliance reporting. Knowledgeable about AP/AR, contract administration, budgeting and all other aspects of successful financial operations. Talented team builder and supervisor with expertise to develop and maintain consistent, accurate, and legal accounting structures.
Overview
19
19
years of professional experience
Work History
Credit Manager
Rent A Center Warehouse & Retail Store
Dayton, Ohio
04.2019 - 12.2024
- Investigated discrepancies between actual balances owed by customers versus amounts recorded in company's accounting system.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- Enhanced customer satisfaction by providing timely and informed credit decisions.
- Implemented new initiatives, which resulted in quicker payments and better turnaround times to resolve customer issues.
- Developed and maintained relationships with customers to ensure prompt payments on accounts receivable.
Credit Manager
Aaron's Sales and Lease
Tucson, Arizona
03.2012 - 04.2019
- Enhanced customer satisfaction by providing timely and informed credit decisions.
- Maintained accurate and up-to-date records of all credit transactions and decisions.
- Developed and maintained relationships with customers to ensure prompt payments on accounts receivable.
- Submitted delinquent accounts to collections department or outside resources.
- Conducted periodic reviews of existing clients to adjust credit limits and terms as necessary.
- Evaluated and approved credit applications based on thorough financial analysis and risk assessment.
- Collected overdue payments from customers using various methods such as phone calls, emails or letters.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Sales Associate
Big Lots Stores, Inc.
Tucson, AZ
01.2006 - 03.2012
- Restocked shelves as needed to ensure sufficient inventory levels.
- Prepared merchandise for purchase or rental.
- Processed transactions using a point-of-sale system.
- Maintained records related to sales for store management.
- Assisted customers with product selection, sizing and styling.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Engaged customers in friendly, professional dialogue to determine needs.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Greeted customers and provided exceptional customer service.
Education
High School Diploma -
Eastpointe High School
Tucson, AZ06-2003
Skills
- Sales proficiency
- Proficient with Microsoft Office
- Customer engagement
- Complaint resolution
- CRM software
- Staff education and training
- Building rapport
- Account management
- Live chat support
- Customer service
Education and Training
Tucson, AZ
Timeline
Credit Manager
Rent A Center Warehouse & Retail Store
04.2019 - 12.2024
Credit Manager
Aaron's Sales and Lease
03.2012 - 04.2019
Sales Associate
Big Lots Stores, Inc.
01.2006 - 03.2012
High School Diploma -
Eastpointe High School
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