Christopher Ward
The Bronx
Summary
Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
26
26
years of professional experience
Work History
Managing Director
National Amusements
10.1997 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Bachelor of Arts - Business
Lehman College of The City University of New York
The Bronx, NY05.1997
Skills
- Quality Assurance
- Staff Management
- Human Resources
- Customer Service
- Order Supplies
Timeline
Managing Director
National Amusements
10.1997 - Current
Bachelor of Arts - Business
Lehman College of The City University of New York
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