Christopher Warren

• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
• Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
• Focus is sports massage with unique stretch techniques in the course of 90 minute sessions up to 4 hour sessions

• Loaded all driver's vans backwards to ensure timely drops
• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• If finishing before other drivers, called dispatch and met up with slower drivers to assist their deliveries

• Contacted Companies through the Journal Of Business and through referrals to place purchased or refurbished machines suitable for the location.
• Maintained locations on a daily basis with fresh product and daily cleaning of machines and surrounding areas.
• Kept records on sales and recirculated products out for other locations that weren't moving well. Fulfilled customer requests in a timely manner as product became available.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

• Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Sold services in resolution situations, signed up for additional accounts for new and existing customers.

Solicited business contacts using the "Journal of Business" for the greater Portland area to be their weekly cleaner washing windows, wiping down walls, touch contacts, bathrooms, counters, floors, emptying waste in appropriate locations and general clean up with some deep clean carpet stains and floors on a weekly basis. Sometimes called upon for special events. Eventually, management CEO asked me to take on their homes and some of their associates as separate contracts. I always closed each cleaning with a bouquet of flowers to signify I was done. Billing services were monthly.