Christopher Washington
Kannapolis,NC
Summary
Dynamic professional with proven expertise in patient care and transportation safety, honed at Advocate Health. Excelled in minimizing injury risk through adept patient handling and transport, enhancing patient satisfaction. Skilled in team collaboration and adaptability, with a strong foundation in HIPAA compliance and CPR certification. Achieved notable improvements in operational efficiency and customer satisfaction at CVS Pharmacy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Trasnport
Advocate Health
03.2024 - Current
- Assisted in lifting and transferring patients using proper body mechanics, minimizing injury risk for both patients and staff members.
- Navigated complex hospital layouts effectively, minimizing wait times for patients during transfers between departments or units.
- Maintained a clean and organized work environment, contributing to overall patient satisfaction.
- Participated in ongoing training sessions to stay up-to-date on best practices for safe patient handling techniques.
- Demonstrated adaptability by effectively handling a wide range of situations, including difficult patients or unexpected emergencies.
Shift Supervisor
CVS Pharmacy
06.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Education
High School Diploma -
West Cabarrus High School
4100 Weddington Road06-2022
Skills
- Elderly care
- Patient care
- HIPAA compliance
- Transportation safety
- Attention to detail
- Basic life support
- Team collaboration
- Adaptability and flexibility
- CPR certified
- Multitasking Abilities
- Patient communication
- Patient safety
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Timeline
Patient Trasnport
Advocate Health
03.2024 - Current
Shift Supervisor
CVS Pharmacy
06.2021 - Current
- CPR/AED Certification
- Basic Life Support Certification (BLS)
High School Diploma -
West Cabarrus High School
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