Christopher Weeks
Barnesville,GA
Summary
Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.
Overview
27
27
years of professional experience
Work History
Store Manager
TitleMax
08.2022
- Provided loans to customer looking to pawn titles for vehicles
- Managed cash on daily bases
- Took calls pertaining to customer accounts.
Data Entry & Customer Service Positions
Chime (AT&T)
09.2021 - 04.2022
- Took calls pertaining to customer cell phone accounts
- Dealt with First Responders and all cellular needs: activations, bill payment, purchases, bill inquiries.
Data Entry
Wells Fargo
08.2020 - 03.2021
- Input data on the computer
- Corrected missing information for financial institution
- Speed and accuracy necessary
- Provided updated customer information when provided.
Data Entry & Customer Service Positions
Bank of America
11.2017 - 09.2018
- Input data on the computer
- Corrected missing information for financial institution
- Speed and accuracy necessary
- Provided updated customer information when provided.
Data Entry & Customer Service Positions
TSYS
09.1995 - 11.2005
- Input data on the computer
- Corrected missing information for financial institution
- Speed and accuracy necessary
- Provided account information to customers who called in with questions about their account.
Education
Bachelor’s Degree - Business Management
Troy State University
Phoenix City, AL09.1997
Associate of Arts - Computer And Information Sciences
Alabama State University
Montgomery, AL12.1994
Skills
- All MS applications
- Power point
- Word
- Windows
- Customer Service Management
- Employee Training
- Hourly Shift Management
- Shift Scheduling
- Personnel Development
- Team Development
- Team Building and Leadership
- Opening and Closing Procedures
- Cash Management
Position Qualifications
Christopher is skilled professional with over twenty years of experience in call center & customer service. He has experience in data entry & finance. He took calls pertaining to customer credit accounts, cell phone accounts & corrected missing information for financial institutions. He has exceptional communication & people skills. Christopher is based in Barnesville, GA.
Timeline
Store Manager
TitleMax
08.2022
Data Entry & Customer Service Positions
Chime (AT&T)
09.2021 - 04.2022
Data Entry
Wells Fargo
08.2020 - 03.2021
Data Entry & Customer Service Positions
Bank of America
11.2017 - 09.2018
Data Entry & Customer Service Positions
TSYS
09.1995 - 11.2005
Bachelor’s Degree - Business Management
Troy State University
Associate of Arts - Computer And Information Sciences
Alabama State University
Similar Profiles
Mercedes MooreMercedes Moore
Store Manager at TitleMaxStore Manager at TitleMax
Evelyn RuizEvelyn Ruiz
Store Manager at TitleMaxStore Manager at TitleMax
Carolina AlvarezCarolina Alvarez
General Manager at TitleMaxGeneral Manager at TitleMax
Hilda GonzalezHilda Gonzalez
General Manager at TitleMaxGeneral Manager at TitleMax
Amanda CambronAmanda Cambron
Trainer & Quality Assurance Specialist (VSC) at Safe-GuardTrainer & Quality Assurance Specialist (VSC) at Safe-Guard