Overview
Work History
Education
Accomplishments
Timeline
Generic

Christopher Whalen

Overview

10
10
years of professional experience

Work History

Mobile Expert

T-Mobile
10.2021 - Current
  • Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
  • Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
  • Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
  • Improved sales conversion rates by utilizing strong product knowledge and persuasive communication skills.
  • Exceeded assigned sales targets consistently by building rapport with customers and identifying upselling opportunities.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Collaborated with leadership on how to best attack the re-opening of newly renovated store and numerous events within the local area to attract new customers and increase brand awareness within the community.

Courier

DoorDash
06.2019 - Current
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Developed strong relationships with clients through dependable service that ensured repeat business.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
  • Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
  • Tracked delivery status and updated customers for expected delivery time.

Waiter and Courier

Lunchbox
06.2021 - 11.2021
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Lead Landscaper

Gardens By Design
05.2017 - 05.2018
  • Developed comprehensive maintenance plans for clients, ensuring long-term health and beauty of their landscapes.
  • Provided expert guidance on plant selection, installation, and care for diverse clientele with varying needs and preferences.
  • Increased property value with aesthetically pleasing landscape designs tailored to client preferences.
  • Managed and coordinated installation of complex landscaping projects, including construction of natural stone patios and irrigation systems.

General Laborer

Scinto Construction
06.2014 - 06.2017
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Assisted team members with tasks that require group effort.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Increased productivity with effective communication and collaboration among team members.

Ranger (Seasonal)

Short Beach Golf Course
06.2014 - 09.2014
  • Conducted daily patrols of park boundaries and remote areas to monitor resource conditions, report violations, and maintain a visible presence for visitor safety.
  • Collaborated with other rangers to develop effective patrol strategies, ensuring overall park safety and security.
  • Operated and maintained vehicles, tools and equipment to perform enforcement, patrol, construction and maintenance duties.
  • Developed strong relationships with local communities, fostering a sense of shared responsibility for the preservation of natural spaces.

Education

Completed Coursework - Business And Managerial Economics

Central Connecticut State University
New Britain, CT

High School Diploma -

Stratford High School
Stratford, CT
06.2013

Accomplishments

Elected president of Junior Achievement Program where I was the Founder and CEO of Socked Out LLC. Personally designed the product and company pay structure for employees based entirely on commissions. Lead the company in attaining profitability and very handsome ROI for angel investors and shareholders. Conducted a Board of Directors meeting and presented the company's performance to all equity partners after our liquidation process. A percentage of my profit was donated to a memorial fund for Vicki Soto which inspired all program contributors to do the same.

Timeline

Mobile Expert

T-Mobile
10.2021 - Current

Waiter and Courier

Lunchbox
06.2021 - 11.2021

Courier

DoorDash
06.2019 - Current

Lead Landscaper

Gardens By Design
05.2017 - 05.2018

General Laborer

Scinto Construction
06.2014 - 06.2017

Ranger (Seasonal)

Short Beach Golf Course
06.2014 - 09.2014

Completed Coursework - Business And Managerial Economics

Central Connecticut State University

High School Diploma -

Stratford High School

Similar Profiles

CREATE PROFILE
Christopher Whalen