Christopher Wheaton
Summary
Motivated cybersecurity analyst in training with a dual academic background in finance and information systems, currently pursuing CompTIA A+ certification. Skilled in IT support, networking fundamentals, and cybersecurity principles, with experience in network simulations using Cisco Packet Tracer and GNS3. Knowledgeable in system troubleshooting, hardware/software configuration, and security best practices through academic projects and labs. Quick learner with a strong commitment to developing expertise in threat detection, system protection, and supporting organizational cyber defense initiatives.
Overview
7
7
years of professional experience
Work History
Car Specialist
Donohoo Auto
Pelham
04.2024 - Current
Sales Consultant
Benton Nissan
Hoover
01.2024 - 04.2024
- Guided an average of 4 customers daily through vehicle purchase process including financing, trade-in evaluation, and post-sale support
- Negotiated deals to close 4-5 sales monthly, exceeding performance targets by 17%
- Created personalized client follow-up systems to retain relationships and drive referrals
Sales and Supervising Agent
Globe Life Liberty National Division
Vestavia Hills
08.2023 - 01.2024
- Mentored 4+ new agents, improving onboarding efficiency and team performance
- Handled over 450 client interactions monthly while ensuring regulatory and company policy compliance
- Developed and implemented sales strategies that boosted team conversion rates by 35%
Cosmetics Detailer / Team-Leader
Donohoo Auto
Pelham
05.2018 - 08.2023
- Managed quality assurance and detailing for over 2,000 vehicles to meet internal visual and delivery standards
- Trained and led a team of 12-16 staff in vehicle prep and workflow efficiency, improving turnaround time by 25%
- Diagnosed cosmetic and minor technical issues before listings, preventing costly rework
- Assisted customers with vehicle selection based on needs and preferences, improving satisfaction and reducing sales cycle time
Education
Bachelor of Science - Information Systems, Business Programming, Systems Analysis, Database Management Systems
University of Alabama at Birmingham
08.2024
Bachelor of Science - Finance, Financial Literacy
University of Alabama at Birmingham
08.2024
Associates - Business
Jefferson State Community College
12.2024
Skills
- Customer Service
- Communication
- Teamwork
- Management
- Quality Assurance
- Collaboration
- Python Basics
- Troubleshooting
Timeline
Car Specialist
Donohoo Auto
04.2024 - Current
Sales Consultant
Benton Nissan
01.2024 - 04.2024
Sales and Supervising Agent
Globe Life Liberty National Division
08.2023 - 01.2024
Cosmetics Detailer / Team-Leader
Donohoo Auto
05.2018 - 08.2023
Bachelor of Science - Information Systems, Business Programming, Systems Analysis, Database Management Systems
University of Alabama at Birmingham
Bachelor of Science - Finance, Financial Literacy
University of Alabama at Birmingham
Associates - Business
Jefferson State Community College
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