Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Wheeler

Boise,ID

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Corrections Officer

Idaho Department Of Corrections
06.2022 - Current
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility. Trained new OIT’s ( Officer in Training ) to run the control center of the unit and how to run the log book. Trained the OIT’s how to conduct tier checks and to complete unit paperwork as well as deal with inmate concerns and handle certain situations such as PREA allegations or emergencies on a tier like flooding or conflicts between inmates.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions. Posted during yard movements to minimize fights and unauthorized transfer of items from inmate to inmate and to ensure inmates went directly where they were supposed to be going.
  • Conducted pat downs and unclothed body searches of inmates to ensure that there was no drugs or weapons. Conducted 10-15 daily cell searches to check for drugs, tattoo paraphernalia, alcohol, property that did not belong to that inmate and extra fruit to prevent the making of alcohol.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Responded to fights, gave directives to individuals fighting to get on the ground as well as to individuals standing around to return to their bunks immediately and remain there. Called emergencies for fights, medical emergencies and security emergencies.
  • Conducted 30 or 60 minute tier checks depending on the unit. Completed check ins for inmates moving into the unit as well as check outs for inmates moving out of the unit. Completed roll ups for inmates who had gone to segregation or getting moved to another facility. Inventoried the property and boxed it all up and labeled it for transport.

Area Sales Manager

Snap Finance
03.2021 - 06.2022
  • Executed proven strategies to hit sales quota and help company achieve goals.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
  • Built lasting relationships with clients through outstanding customer service interactions.
  • Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
  • Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
  • Led sales region to increase sales and boost team morale.
  • Introduced new products to meet customer demand and increase profits.
  • Exceeded targets by building, directing, and motivating high-performing sales team.
  • Led targeted training programs to educate staff on product benefits and service capabilities.
  • Accompanied sales reps in field for ride-alongs to teach, observe and work one-on-one.

Store Sales Manager

Mattress Firm
10.2017 - 03.2021
  • Created employee schedules to align coverage with forecasted demands.
  • Recruited, hired and trained associates to develop into productive team members with excellent product knowledge.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Auto Sales Consultant

Steve’s Hometown Motors
08.2015 - 10.2017
  • Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
  • Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
  • Made car recommendations based on preferences and outlined benefits of each car option.
  • Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget.
  • Demonstrated car technology options and available amenities and upgrades for each model.
  • Qualified and followed-up on potential new customer leads.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Answered telephone and email inquiries from potential customers.
  • Located merchandise across various stores to address customer needs.

Landscape Laborer

Green By Nature
03.2015 - 07.2015
  • Demonstrated skilled use and maintenance of landscape tools and equipment.
  • Landscaped yards by planting flowers, grass, trees, and bushes.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Mowed lawns using self-propelled and riding mowers.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Maintained commercial and residential landscapes with comprehensive and diverse team.
  • Edged and mowed lawns, flowerbeds and landscape features.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Maintained gardening tools by replacing blades and fluids.
  • Assisted with irrigation system maintenance and repair.

Front End Developer

RW Graphics
09.2012 - 09.2014
  • Coded using HTML, CSS and JavaScript to develop features for both mobile and desktop platforms.
  • Produced websites compatible with multiple browsers.
  • Designed and updated layouts to meet usability and performance requirements.
  • Worked cooperatively with client services, sales and design team in deadline-driven environment.
  • Performed user experience quality assurance testing to identify and remedy shortcomings.
  • Tested web-based product functionality and delivered iterations to customer.
  • Conceived and built optimized landing pages in HTML and CSS for integration and cross-browser compatibility.

Chef

Canyon Creek Resort
05.2012 - 09.2012
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Modernized work processes to reduce guest wait times and boost daily output.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Assisted with menu development and planning.
  • Set up and broke down kitchen for service.

Education

Associate of Science - Criminal Justice

Treasure Valley Community College
Ontario, OR

GED -

Clovis Adult Education
Clovis, CA

Skills

  • Records Management
  • Security Procedures
  • Background Investigations
  • Emergency Response
  • Staff Management
  • Emergency Management
  • Restraint Techniques
  • Relationship Building and Management
  • Inmate Monitoring
  • CCTV Monitoring
  • Contraband Seizure
  • Prisoner Transport
  • Facility Security
  • Safety
  • Mentorship
  • Managing
  • Leading

Timeline

Corrections Officer

Idaho Department Of Corrections
06.2022 - Current

Area Sales Manager

Snap Finance
03.2021 - 06.2022

Store Sales Manager

Mattress Firm
10.2017 - 03.2021

Auto Sales Consultant

Steve’s Hometown Motors
08.2015 - 10.2017

Landscape Laborer

Green By Nature
03.2015 - 07.2015

Front End Developer

RW Graphics
09.2012 - 09.2014

Chef

Canyon Creek Resort
05.2012 - 09.2012

Associate of Science - Criminal Justice

Treasure Valley Community College

GED -

Clovis Adult Education

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Christopher Wheeler