Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Musician
Timeline
Hi, I’m

Christopher White

Summary

Adept at being a calm force for callers while gathering details police and other first responders need to help resolve situations. Skilled in reading maps, understanding location details and providing relevant updates to people in the field.

Proactive manager with work history overseeing accurate and efficient performance of daily tasks. Motivated team leader with experience safely operating equipment and enforcing company policies. Focused with attention to detail, exemplary communication and exceptional mechanical abilities.

Results-oriented Public Safety Officer with 6 years of experience. Excellent reasoning and leadership skills and commitment to attentiveness. Strong knowledge of law enforcement procedures and criminal law.

Proactive Restaurant Manager with over 8 of years experience overseeing accurate and efficient performance of daily tasks.

Attentive Police Dispatcher bringing 5 years of experience prioritizing emergency calls to dispatch appropriate services. Calm, compassionate and kind professional with in-depth knowledge of multi-line telephone systems and basic office equipment. Skillful in handling high-tension, emergency situations while accurately relaying information to public safety personnel.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

30
years of professional experience
1
Certification

Work History

Palm Bay Police Department

Police Records Specialist
2022.08 - Current (2 years & 1 month)

Job overview

  • Transcribed pieces of recorded evidence for use in court cases and other legal proceedings.
  • Provided optimal support to investigations by staying up to date on processing procedures and how to handle high priority evidence.
  • Processed film, photographs, videos and other documentation from crime scenes to identify, evaluate and record evidence.
  • Collaborated with law enforcement investigators and court officials to determine evidence requirements and deliver timely, helpful support.
  • Submitted evidence to supervisors, crime labs or court officials for legal proceedings.
  • Worked effectively in fast-paced environments.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Excellent communication skills, both verbal and written.

Palm Bay Police Department

Police Communications Dispatcher
2021.03 - Current (3 years & 6 months)

Job overview

  • Handled emergency phone calls calmly and obtained pertinent information with composed approach
  • Prioritized responses to public emergency and non-emergent calls to efficiently dispatch police, fire and EMS while tracking data in real-time
  • Used radio, telephone and computer system to update first responders with new information.
  • Assisted callers in emergency situations with appropriate information and support.
  • Routed calls to police, fire, and ambulance service to meet individual call needs.
  • Used specialized software to track and maintain case incident numbers and logs in conjunction with real time complex mapping systems.
  • Reduced risks and emergency response issues by observing public safety field units.
  • Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.

Randolph County OEM

911 Emergency Dispatcher
2017.03 - 2020.09 (3 years & 6 months)

Job overview

  • Dispatched and coordinated emergency services teams according to high-priority calls.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Routed calls to police, fire, and ambulance service to meet individual call needs.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.

Davis & Elkins College

Public Safety Officer
2016.10 - 2017.03 (5 months)

Job overview

  • Patrolled entire college campus to ensure safety of students, employees and visitors
  • Checked and secured all 24 buildings, interior and exterior, at least twice a day
  • Quickly and accurately responded to and reported on all security incidents, accidents and medical emergencies to the proper resources
  • Monitored numerous security cameras and fire, building and alarm systems.
  • Recorded facts to prepare reports documenting incidents and activities.
  • Handled citation and traffic violation paperwork.
  • Notified emergency personnel of incidents requiring medical assistance and aid.
  • Talked regularly with students and staff to establish rapport and become familiar presence in area.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Attended public gatherings to maintain order.
  • Responded to emergency calls to provide assistance to students in need.
  • Utilized clear communication and interpersonal skills to build relationships with students, staff and guests.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Rendered aid to accident victims and other persons requiring first aid for physical injuries.

Reckart Logistics

Account Executive
2014.10 - 2016.10 (2 years)

Job overview

  • Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
  • Applied needs-based analysis to assess current satisfaction and importance of various product features to customers.
  • Gained understanding of goals, objectives and processes to meet client business needs.
  • Collaborated with internal teams to develop account strategy.
  • Prepared additional quotes for current clients to upsell products and services.
  • Gathered information from clients to secure accounts, verify payment and identify special requirements.
  • Executed successful sales strategies to convert leads into customers.

Davis & Elkins College

Public Safety Officer
2010.10 - 2014.10 (4 years)

Job overview

  • Patrolled entire college campus to ensure safety of students, employees and visitors
  • Checked and secured all 24 buildings, interior and exterior, at least twice a day
  • Quickly and accurately responded to and reported on all security incidents, accidents and medical emergencies to the proper resources
  • Monitored numerous security cameras and fire, building and alarm systems.
  • Recorded facts to prepare reports documenting incidents and activities.
  • Handled citation and traffic violation paperwork.
  • Notified emergency personnel of incidents requiring medical assistance and aid.
  • Talked regularly with students to establish rapport and become familiar presence in area.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Attended public gatherings to maintain order.
  • Responded to emergency calls to provide assistance to students in need.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.

Davis & Elkins College

Manager
2009.08 - 2010.10 (1 year & 2 months)

Job overview

  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
  • Managed the day to day operations and a staff of 3 for the campus bar called the Icehouse. Restocked beverages, snacks and retail on regular schedule and after special events to prepare for forecasted needs.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Controlled costs to keep business operating within budget and increase profits.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Established team priorities, maintained schedules and monitored performance.
  • Developed detailed plans based on broad guidance and direction.
  • Managed and motivated employees to be productive and engaged in work.
  • Improved safety procedures to create safe working conditions for workers.

Reckart Logistics

Account Executive
2007.08 - 2009.08 (2 years)

Job overview

  • Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
  • Applied needs-based analysis to assess current satisfaction and importance of various product features to customers.
  • Gained understanding of goals, objectives and processes to meet client business needs.
  • Collaborated with internal teams to develop account strategy.
  • Prepared additional quotes for current clients to upsell products and services.
  • Gathered information from clients to secure accounts, verify payment and identify special requirements.
  • Executed successful sales strategies to convert leads into customers.

Talbott Glass Company/Builders Group Inc.

Window and Door Installer/Glazier /Regional Warehouse Manager
2002.11 - 2007.08 (4 years & 9 months)

Job overview

  • Handled all delegated tasks, from measurements to removal and all of the way through the complete replacement of windows, doors and glass, both commercial and residential
  • Measured and marked outlines and patterns on glass to indicate cutting lines with high accuracy and attention to detail
  • Cutting, polishing and grinding
  • Planned and implemented layout enhancements to promote efficiency and maximize space utilization
  • Trained staff on material handling processes to reduce shipping times
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones
  • Supervised 4 employees in a 25,OOO square foot warehouse in receiving and loading thousands of building materials and products on a daily basis.
  • Operated multiple forklifts.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Smokin Joes

Restaurant Manager
2002.03 - 2002.11 (8 months)

Job overview

  • Mentored front of house personnel on company policies customer service techniques and professional communication
  • Performed checkouts of servers and bartenders to ensure that all tickets and payments were accounted for.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Led and directed team members on effective methods, operations, and procedures.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Developed unique events and special promotions to drive sales.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Motivated staff to perform at peak efficiency and quality.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.

Cheat River Inn

Restaurant Manager
2001.07 - 2002.03 (8 months)

Job overview

  • Mentored front of house personnel on company policies customer service techniques and professional communication. Counseled and disciplined staff, addressing issues promptly and providing constructive feedback
  • Performed checkouts of servers and bartenders to ensure that all tickets and payments were accounted for.
  • Stocked bar with beer, wine, liquor and related supplies
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Led and directed team members on effective methods, operations, and procedures.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Reconciled cash and credit card transactions to maintain accurate records.

Snowshoe Mountain Resort

Restaurant Manager
1994.11 - 1998.08 (3 years & 9 months)

Job overview

  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant Protocols
  • Handled over $1000 worth of cash and card transactions daily with accuracy and efficiency
  • Increased sales of high margin menu items through effective upselling
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Led and directed team members on effective methods, operations, and procedures.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Motivated staff to perform at peak efficiency and quality.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Simmons Lumber Company

Sawmill Worker
1994.08 - 1994.11 (3 months)

Job overview

  • Documented counts and sorted finished work to promote easy access for shipping or additional processing.
  • Maximized efficiency by removing safety hazards and debris from work areas.
  • Operated forklifts in moving bunks of lumber around the yard as well as loading trucks.

November Tribe

Road Manager
1993.04 - 1994.08 (1 year & 4 months)

Job overview

  • Implemented and developed marketing plans to promote clients, increase visibility distributed press kits and booked over 150 shows.
  • Represented the band in negotiations with networks and production companies.
  • Promoted friendly collaboration between talent and production teams for efficient project completion.
  • Facilitated communication between agents, talent and the band by using interpersonal skills.
  • Negotiated with managers, promoters and union officials regarding client contractual rights and obligations.
  • Collaborated with music talent scouts to pursue leads and pitch potential representation.

Ruby Tuesday

Restaurant Waiter
1993.04 - 1994.08 (1 year & 4 months)

Job overview

  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Upsold appetizers, drinks and desserts to increase restaurant profits.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Elkins Parks And Recreation Commission

Parks and Recreation Worker
1989.05 - 1989.08 (3 months)

Job overview

  • Transported and escorted program participants to and from activities and on field trips.
  • Assisted in recruitment and hiring of new recreation staff.
  • Assisted in preparing recreational materials and supplies for each activity.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Implemented and developed programs to promote physical fitness, teamwork and healthy living.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.

The Inter-Mountain

Paper Delivery Boy
1984.03 - 1985.08 (1 year & 5 months)

Job overview

  • Collected payments from customers for subscriptions and delivery fees.
  • Planned daily rounds and determined most efficient way to distribute newspapers.
  • Maintained records of sales and customer information to support accuracy.
  • Assembled and bagged newspapers prior to delivery.
  • Delivered papers to 42 customers on daily basis.

Education

Columbia Southern University Orange Beach, AL

Master of Arts from Homeland Security/Emergency Services Management
05.2024

University Overview

West Virginia University Morgantown, WV

Bachelor of Arts from Environmental Science
08.2013

University Overview

Regents Bachelors of Arts

Major: Environmental Science

Skills

  • Prioritizing Effectively
  • EMS Dispatch
  • Medical Emergency Response
  • National Crime Information Center (NCIC)
  • Emergency Call Routing
  • Information Mapping
  • Emergency Situations
  • Active Listening
  • Records Maintenance
  • Critical Thinking
  • Computer-Aided Design (CAD)
  • Departmental Support

Accomplishments

Accomplishments
  • Who's Who American High School Students
  • Governors Gold Star Award 1996
  • 40 OSHA Hazardous Waste and Emergency Response Operations
  • APCO Certified as a PST
  • Unit Citation Award Palm Bay Police Department
  • Supervised team of 15 staff members.

Affiliations

Affiliations

Pi Kappa Alpha

Certification

  • CTO - Communications Training Officer
  • PST - Public Safety Telecommunicator

Musician

Musician

I am a bass player who has played in four different bands over the last 25 years. My current band, the MudDevils, has produced an original 4 song EP with a full album in the works. I am also the proud father of an extraordinary musician son who plays 5 instruments, writes and produces his own original music!

Timeline

Police Records Specialist
Palm Bay Police Department
2022.08 - Current (2 years & 1 month)
Police Communications Dispatcher
Palm Bay Police Department
2021.03 - Current (3 years & 6 months)
911 Emergency Dispatcher
Randolph County OEM
2017.03 - 2020.09 (3 years & 6 months)
Public Safety Officer
Davis & Elkins College
2016.10 - 2017.03 (5 months)
Account Executive
Reckart Logistics
2014.10 - 2016.10 (2 years)
Public Safety Officer
Davis & Elkins College
2010.10 - 2014.10 (4 years)
Manager
Davis & Elkins College
2009.08 - 2010.10 (1 year & 2 months)
Account Executive
Reckart Logistics
2007.08 - 2009.08 (2 years)
Window and Door Installer/Glazier /Regional Warehouse Manager
Talbott Glass Company/Builders Group Inc.
2002.11 - 2007.08 (4 years & 9 months)
Restaurant Manager
Smokin Joes
2002.03 - 2002.11 (8 months)
Restaurant Manager
Cheat River Inn
2001.07 - 2002.03 (8 months)
Restaurant Manager
Snowshoe Mountain Resort
1994.11 - 1998.08 (3 years & 9 months)
Sawmill Worker
Simmons Lumber Company
1994.08 - 1994.11 (3 months)
Road Manager
November Tribe
1993.04 - 1994.08 (1 year & 4 months)
Restaurant Waiter
Ruby Tuesday
1993.04 - 1994.08 (1 year & 4 months)
Parks and Recreation Worker
Elkins Parks And Recreation Commission
1989.05 - 1989.08 (3 months)
Paper Delivery Boy
The Inter-Mountain
1984.03 - 1985.08 (1 year & 5 months)
Columbia Southern University
Master of Arts from Homeland Security/Emergency Services Management
West Virginia University
Bachelor of Arts from Environmental Science
  • CTO - Communications Training Officer
  • PST - Public Safety Telecommunicator
Christopher White