CHRISTOPHER J WHITMAN
Rome
Summary
Seeking a role of increased responsibility and authority. Optimistic, focused, and excels at prioritizing and completing multiple tasks simultaneously.
Overview
8
8
years of professional experience
Work History
Package Handler
FedEx Grounds
01.2024 - Current
- Follows verbal and written instructions to properly move and ship products.
- Removes jams and unblocked conveyor system to maintain flow of goods.
- Alerts supervisors and coworkers of hazards and other issues for quick resolutions.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed safety regulations to maintain safe work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
Assistant Manager
Spirit Halloween
08.2023 - 11.2023
- Opened and closed store, key control, access to managers office and back bank
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Sign off on deposit slips
- Greets guests and assists with any questions or concerns
- Provide leadership and support to Store Associates
- Receive shipments and maintain backstock
- Assists with merchandising, stocking, reducing damages, and price changes
- Assists Store Manager in completing any administrative work
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Head Teller
Access Federal Credit Union
06.2022 - 11.2022
- Accurately report information to management
- Answered incoming phone calls, and assists with any questions or concerns
- Supervised and supported multiple tellers
- Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.
- Proficient in computer programs, and working on multiple systems simultaneously
- Replenished ATM funds in empty canisters prior to validation process.
- Mentored newly hired team members on appropriate responses to patron questions.
- Ordering/selling money from/to the FED
- Auditing tellers when there are discrepancies
- Thrives in pressure environments and during situations
Installer
Media Pro Installations
11.2021 - 05.2022
- Maintains safe work environment by following safe practices and adhering to safety policies
- Service, install, and program televisions, cameras, speakers, and Wi-Fi networks
- Surveys job sites prior to installations
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Physically able to climb ladders and lift heavy objects
- Operated tools, equipment, and machinery according to safety standards.
- Worked with diverse types of weather and ground conditions.
Front Desk Associate
Planet Fitness
03.2021 - 11.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Transmit and received messages via telephone
- Collect payments and make change for guests
- Record guest comments or complaints, referring customers to managers as necessary
- Review accounts and charges with guests during check out process
- Maintained cleanliness and organization of front desk area.
- Answered customer telephone calls promptly and appropriately handled needs.
Tech, Client Processing
The Bank of New York Mellon
04.2018 - 03.2021
- Delivered quality service and support to internal and external clients daily
- Documented daily money market trades sent from Corporate Treasury, and communicates any changes or discrepancies
- Maintained relevant paperwork in accordance with department policy, with emphasis on regulatory compliance and minimizing any exposure related to tasks
- Weekly meetings to help improve team building
- Proven ability to answer clients' questions and give information regarding the company's procedures and policies in an exact and customer friendly way
- Responsible for the quality and completion of own work
- Investigates and corrects errors in company records and client accounts
Grocery Stock Clerk
Price Chopper
02.2017 - 04.2018
- Handled product damages and credits according to company policy
- Constructed inspections and analyzed stock conditions for maximizing quality
- Maintains back stock areas according to department standards
- Responsible for inventory control of produced department products
- Knows and adheres to quality standards for customers service as outlined by management
- Operated material handling equipment in safe and efficient manner; including hand-jacks, balers, and compactors
- Greeting customers in a polite and friendly manner
Education
High School Diploma - MVCC French IV, SUNY ESF AP Biology, Business Ownership and Economics
Rome Free Academy
Rome, New York01.2017
Skills
- Ability to work under pressure
- Organized
- Flexible
- Adapted availability
- Detail oriented
- Microsoft Office
- Exceptional customer service
- Self-Motivated
Timeline
Package Handler
FedEx Grounds
01.2024 - Current
Assistant Manager
Spirit Halloween
08.2023 - 11.2023
Head Teller
Access Federal Credit Union
06.2022 - 11.2022
Installer
Media Pro Installations
11.2021 - 05.2022
Front Desk Associate
Planet Fitness
03.2021 - 11.2021
Tech, Client Processing
The Bank of New York Mellon
04.2018 - 03.2021
Grocery Stock Clerk
Price Chopper
02.2017 - 04.2018
High School Diploma - MVCC French IV, SUNY ESF AP Biology, Business Ownership and Economics
Rome Free Academy
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