Christopher Wilcox
The Colony
Summary
Highly motivated and business-minded individual with a passion for embracing new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work autonomously, quickly acquire new skills with enthusiasm and precision, and deliver positive customer experiences. Experienced in retail management, excelling in fostering team collaboration, achieving results, and maintaining high operational standards through expertise in inventory management, staff training, and customer service. Recognized for adaptability, reliability, and consistent performance in fast-paced environments, with a focus on problem-solving and operational excellence.
Overview
14
14
years of professional experience
Work History
Diesel Mechanic Assistant
Sunstate Equipment Company
Carrollton, TX
04.2024 - Current
- Assisted mechanics with repairs and maintenance on diesel-powered equipment.
- Conducted routine inspections to identify mechanical issues and safety concerns.
- Organized tools and work areas to ensure efficient workflow and safety compliance.
Specialtiy Shop Manager
Scheels Sports
The Colony
02.2019 - 04.2024
- Built and maintained sound business relationships with vendors and suppliers
- Improved cost control and staff efficiency to maximize profitability.
- Raised profits by setting ambitious sales goals , and prioritizing customer service and resolving customer issues.
- Analyzed sales data to identify trends and create targeted marketing initiatives that catered to the needs of our customer base.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared documentation, reports and logs to identify and manage sales metrics and support process driven activities.
Installation Technician
Allstar Marine
01.2018 - 02.2019
- Communicated with distributors to acquire necessary equipment for projects.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Determined technical requirements for projects and set work deadlines.
- Examined complaints, suggested improved methodologies and recommended system enhancements to promote positive customer service experience.
- Negotiated with vendors and suppliers to source replacement parts.
Sales Manager
North Texas Trailers
01.2016 - 01.2018
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Performed sales consultations and educated clients on products and services.
- Achieved company growth and brand development through market expansion and sales.
- Executed and created strategic sales plans to expand customer base and extend state reach.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Manager on Duty
Texas Archery Academy
02.2012 - 01.2016
- Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
- Managed scheduling, training and inventory control.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Managed payroll for temporary, hourly and salaried employees.
- Increased sales revenue by identifying growth opportunities and implementing effective marketing strategies.
- Established clear lines of authority within the team hierarchy which contributed towards improved collaboration amongst colleagues.
Education
Emergency Medicine
EMTS
Carrollton, TXSkills
- Employee Motivation
- Budget Control
- Team Leadership
- Staff Development
- Goal Setting
- Focus and Follow-Through
- Employee management
- Invoicing
- Payroll
- Hiring management
- Team leadership
- Customer relations
Affiliations
- Jesus&Jiu-Jitsu
- Fellowship of the Parks
- Walking In Truth
Education and Training
other
Volunteer work
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
References
Issac Tauaefa
Jesus&Jiu-Jitsu
Chair president
(719)432-6764
Chris Lutsinger
Scheels Manager
(940)594-8450
Troy Foster
Walking In Truth
Lead Director
(214)557-9376
Timeline
Diesel Mechanic Assistant
Sunstate Equipment Company
04.2024 - Current
Specialtiy Shop Manager
Scheels Sports
02.2019 - 04.2024
Installation Technician
Allstar Marine
01.2018 - 02.2019
Sales Manager
North Texas Trailers
01.2016 - 01.2018
Manager on Duty
Texas Archery Academy
02.2012 - 01.2016
Emergency Medicine
EMTS