- Baking
- Learning new cooking techniques and expanding my culinary skills
- Youth Development Programs
- Dancing
- I like working with my hands and fixing things
- Enjoy hobbies that combine physical activity with outdoor exploration
- Martial Arts
CHRISTOPHER WILKINS
Arlington,TX
Summary
Results-driven business professional eager to contribute exemplary logistics, transportation, customer service and organizational skills towards supporting the objective of an organization that rewards reliability, dedication and solid work ethics with the opportunity for professional growth
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
13
13
years of professional experience
Work History
Sales Associate
Lowe's Home Improvement
07.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Site Coordinator
Be A Champion Inc
05.2022 - Current
- Perform a temperature reading before meal service to make sure that the food is safe to serve and consume
- Count all meals that there is a correct amount as well check to see if there is any damage to any meal components
- Perform clean up of any trash or debris
- Turn in paperwork paper work to company standards before the end of work day
Delivery Driver
CSB LOGISTICS LLC
09.2020 - 05.2022
- Safely drive variety of routes throughout Dallas area to deliver packages to customers with 100-125 stops per day
- Use handheld devices for routing information, customer delivery information, communication with dispatcher and for tracking time
- Load and unload packages, complete logs and reports
Control Room Operator
TFP NUTRITION
12.2018 - 09.2020
- Measured and weighed ingredients for pet food, ensuring it contained the correct amount of fat and nutrients
- Operated all mixing equipment including sequencing, flushing and clean out, batch ingredient checks, followed quality control and standard operating procedures
- Operated forklift to stock shelves and move materials necessary for operational goals
Delivery Coordinator
LOWES HOME IMPROVEMENT
08.2017 - 09.2020
- Inspected, coordinated and supported deliveries from store to destination, serving as expert for answering questions and problem-solving
- Tracked and ensured merchandise was accurately accounted for, handled and delivered
- Maintained strong customer, colleague and vendor relationships; to include a strong knowledge of safety protocols and proper delivery procedures
CDL-A Dedicated truck Driver
SCNEIDER NATIONAL CARRIER
08.2015 - 08.2017
- Drove dedicated route in compliance with Department of Transportation and other applicable policies and regulations to deliver goods to customers
- Loaded and unloaded cargo, recorded cargo deliveries
- Inspected, refueled, cleaned truck, recorded issues, reported mechanical problems to maintenance personnel
- Kept activities/hours log, planned routes using GPS and ensured deliveries were always made on time
CDL-A Dedicated truck Driver
SCNEIDER NATIONAL
09.2014 - 05.2015
- Drove dedicated route in compliance with Department of Transportation and other applicable policies and regulations to deliver goods to customers
- Loaded and unloaded cargo, recorded cargo deliveries
- Inspected, refueled, cleaned truck, recorded issues, reported mechanical problems to maintenance personnel
- Kept activities/hours log, planned routes using GPS and ensured deliveries were always made on time
Corrections Officer
TEXAS DEPARTMENT OF CRIMINAL JUSTICE
02.2013 - 07.2014
- Provided custody, accountability and security of offenders including observation at the facility in compliance with Management & Training Corporation (MTC) and Texas Department of Criminal Justice (TDCJ) directives
- Searched for contraband and provided security
- Counted, supervised offenders in housing, feeding, work and other areas
- Responded to emergencies to search for offenders, administer first aid at the emergency site
- Promoted the development of positive social skills through modeling appropriate behaviors and intervening when inappropriate behaviors are observed; provided regular feedback to staff regarding social skills procedures and intervention techniques
Bindery Assistant
GEORGIA PACIFIC
09.2011 - 02.2013
- Assisted in processing of paperboard, specifically in the rewinding, sitting, palletizing, banding, weighing and ticketing of the material
- Fed raw wood material into machine centers and incept finished product to company standards
- Handled any clean-up of defective products generated in the manufacturing process
- Worked around rotating equipment in various environments for temperature and cleanliness
- Operated an overhead crane and various other powered industrial vehicle (PIV) equipment
Education
General Studies
Angelina College
Lufkin, TXBachelor of Arts - Interdisciplinary, Management
Dallas Baptist University
Dallas, TX05-2025
Skills
- Customer Service Relations
- Transportation/Class A CDL
- MS Office Proficient
- Logistics/Warehousing
- Leadership/Personnel Management
- Excellent Communication Skills
- Regulatory Compliance Security
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
Military Service
United States Marine Corp, Honorable Discharge
Interests
Timeline
Sales Associate
Lowe's Home Improvement
07.2023 - Current
Site Coordinator
Be A Champion Inc
05.2022 - Current
Delivery Driver
CSB LOGISTICS LLC
09.2020 - 05.2022
Control Room Operator
TFP NUTRITION
12.2018 - 09.2020
Delivery Coordinator
LOWES HOME IMPROVEMENT
08.2017 - 09.2020
CDL-A Dedicated truck Driver
SCNEIDER NATIONAL CARRIER
08.2015 - 08.2017
CDL-A Dedicated truck Driver
SCNEIDER NATIONAL
09.2014 - 05.2015
Corrections Officer
TEXAS DEPARTMENT OF CRIMINAL JUSTICE
02.2013 - 07.2014
Bindery Assistant
GEORGIA PACIFIC
09.2011 - 02.2013
General Studies
Angelina College
Bachelor of Arts - Interdisciplinary, Management
Dallas Baptist University
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