Summary
Overview
Work History
Education
Skills
Additional Information
Affiliations
Timeline
Generic
Christopher Wilkinson

Christopher Wilkinson

Customer service/ sales
Price,UT

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

8
8
years of professional experience

Work History

Courier Driver

FedEx Express
11.2022 - Current
  • Load packages and envelopes into the delivery vehicle
  • Plan and follow the most efficient route for each delivery
  • Provide excellent customer service by delivering packages on time and with a smile
  • Keep accurate records of packages delivered and attempted deliveries
  • Perform routine vehicle maintenance and keep the vehicle clean and organized
  • Ensure packages are secure and handled with care
  • Communicate any delivery issues or delays to the dispatcher or supervisor

Sales Associate

Vivint
01.2022 - 11.2022
  • Significantly contribute towards achievement of sales and revenue goals through the development of targeted sales initiatives, effective customer service techniques, and optimal contract negotiations
  • Schedule regular, productive sales appointments with new and existing clients via calls to provide product updates, pricing and program changes, and general sales guidance
  • Build and sustain trusting and enduring relationships with clients to gain trust and confidence, resulting in increased satisfaction and retention by 30%
  • Utilize superior communication, presentation, and time management skills to drive sales and deliver the highest level of customer service

Licensed Insurance Agent

Bankers Life
01.2021 - 01.2022
  • Promoted and facilitated sales of different kinds of insurance products, including whole life, term life, home, and health as well as corresponding policyholder services to drive business growth
  • Served as a trusted advisor for client base while identifying and managing risks as well as educating prospects regarding potential gaps in coverage, resulting in a large volume of up-sales
  • Penetrated previously untapped markets through superior research talents, customer relationship building, and innovative marketing strategies
  • Responded to and resolved inquiries from clients pertaining to insurance availability, eligibility, coverage, policy changes, claims, and billing in timely manner, leading to improved satisfaction

Inside Sales Executive

Tradepending
08.2019 - 01.2021
  • Called prospective customers, promoted special offers and products, closed sales, processed orders, resolved inquiries, and provided after-sale support to ensure rich client experience
  • Created targeted presentations while modifying and adjusting sales scripts as necessary to better target the needs of specific prospects/clients
  • Accomplished outstanding sales results from major accounts while securing optimal contract terms based on keen needs analysis and negotiation talents

Internet Sales Manager/Sales Consultant

Hendrick Automotive Group
07.2017 - 08.2019
  • Successfully achieved and surpassed sales quotas while earning continual recognition, awards, and bonuses for top sales performance and customer service
  • Transitioned into internet department and doubled personal sales volume as well as production by leveraging exceptional interpersonal and presentation skills
  • Provided leadership, guidance, and oversight to a team of 5 salespeople during the process of setting up appointments and driving traffic into the store
  • Enhanced brand awareness by handling company’s social media accounts to maximize repute and goodwill
  • Ranked as one of the top sales representative for the store during the race to 2000 sales incentive by securing third spot based on sales within the whole company during the event
  • Increased the closing ratio to over 30% for the first time ever after the appointment through strategic planning and implementation

Sales Associate

Stokes Kia
11.2015 - 07.2017
  • Consistently attained dealership sales goals while driving substantial revenue increases through the use of aggressive and successful sales techniques
  • Described products’ features and benefits as well as demonstrated usage and operation of vehicle and accessories to convince individuals and close sales
  • Provided information concerning specifications, warranties, pricing, financing available, maintenance, and delivery options to facilitate customers in taking well-informed decisions

Education

No Degree - Criminal Justice

Ashford University
San Diego, CA

Certificate - Certified Remote Work Professional

Utah State University
Price, UT
10.2023

High School Diploma -

Spanish Fork High School
Spanish Fork, UT
05.1998

Skills

  • Appointment Scheduling
  • Complaint Resolution
  • Report Generation
  • Information Security
  • Call Management
  • Data Entry
  • Consultative Sales
  • Account Updating
  • Problem-Solving Abilities
  • Sales Closing
  • Sales Expertise
  • Recordkeeping Strengths

Additional Information

  • Certifications and Licenses , Class A CDL, June 2020 to June 2028 Secret Clearance April 2001 to Present Top Secret Clearance, April 2001 to Present

Affiliations

Military Experience (AirForce)

April 2001-2009

Timeline

Courier Driver

FedEx Express
11.2022 - Current

Sales Associate

Vivint
01.2022 - 11.2022

Licensed Insurance Agent

Bankers Life
01.2021 - 01.2022

Inside Sales Executive

Tradepending
08.2019 - 01.2021

Internet Sales Manager/Sales Consultant

Hendrick Automotive Group
07.2017 - 08.2019

Sales Associate

Stokes Kia
11.2015 - 07.2017

No Degree - Criminal Justice

Ashford University

Certificate - Certified Remote Work Professional

Utah State University

High School Diploma -

Spanish Fork High School

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Christopher WilkinsonCustomer service/ sales