Christopher Wilkinson
Naperville,IL
Summary
Proven adaptability and critical thinking skills demonstrated through a successful entrepreneurial venture and strategic roles at Rosies Home Cookin'. Excelled in generating repeat business and optimizing profit margins by leveraging exceptional communication abilities and a keen understanding of customer service dynamics.
Overview
3
3
years of professional experience
Work History
Cafe Worker
Urban Air
06.2024 - Current
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Handle all cafe transactions card or cash
- Satisfy customers when they are upset without losing capital (giving away free items)
- Determine which products have the best margin and push to sell that to customers
Assistant Manager
Rosies Home Cookin'
06.2022 - Current
- Generated repeat business through exceptional customer service.
- Worked on floor as server when needed, as line cook when needed, and dishwasher when needed.
- Properly input check information including tips into computer at the end of each day to distribute tips among servers
- Monitor daily revenue to determine how much is being spend on labor
Entrepreneur
Personal
06.2021 - 03.2022
- Determined business plan, mission statement, and vision.
- Laid out a budget and used it to purchase equipment and supplies that would allow profit margins to still be efficient.
Education
High School Diploma -
Metea Valley
Aurora, IL05.2025
Skills
- Adaptability- Able to alter how things are done when a problem arises or a more efficient way is discovered Similar to doing what needed at Rosies Home Cookin'
- Communication- Good at working in a team and using everyone's skills to complete tasks quicker and of higher quality
- Critical Thinking/Problem Solving- Demonstrated these qualities when tasked with starting his business and budgeting finances to start up
Accomplishments
- Built a budget plan for an adult of age 25 to when they retire which also includes a diverse portfolio for them to invest in and expect an excellent return
- Successfully and accurately tracked finances for a sole proprietorship in Accounting 1
- Designed a brand new product and priced based on profit margins, considering cost of labor, and advertising expenses.
Timeline
Cafe Worker
Urban Air
06.2024 - Current
Assistant Manager
Rosies Home Cookin'
06.2022 - Current
Entrepreneur
Personal
06.2021 - 03.2022
High School Diploma -
Metea Valley
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