Christopher Willey
4049 W Chama Dr, Glendale ,AZ
Summary
Proven leader with a track record of enhancing operational efficiency and sales growth at Dunn Edwards Paints, Inc. Skilled in automotive diagnostics and customer engagement, achieving budget targets through strategic planning and mentoring. Excelled in problem-solving and store operations, driving business development with a focus on results.
Overview
25
25
years of professional experience
Work History
Store Manager
Dunn Edwards Paints, Inc.
01.2015 - Current
- Train, develop, coach and evaluate the performance of all associates.
- SAP (sales, analysis, processing) Trainer. Training classes quarterly for SAP with 20-150 associates throughout the company each class.
- Review financial tools to address trends and performance for all aspects of managing the business. Achieved budgets multiple stores for consecutive years ina row.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays. Feature new products and promotions.
Zone Supervisor
Walmart Stores Inc.
01.2007 - 01.2015
- Implemented safety protocols, reducing workplace accidents and maintaining compliance with OSHA regulations.
- Improved customer satisfaction ratings by addressing concerns promptly and implementing appropriate solutions.
- Boosted team efficiency by implementing new company initiatives.
- Maintained accurate records of inventory transactions, allowing for seamless reconciliation during audits or financial reporting periods.
Technical Services Manager
CompUSA
05.2003 - 01.2007
- Led successful migrations to improved scalability and reduced operating costs without compromising service quality or user experience.
- Improved technical support efficiency by streamlining workflows and implementing new software tools.
- Facilitated clear communication between technical services team members and other departments, fostering strong working relationships across the organization.
Mechanic Technician
Alpine Tire Company
01.2001 - 11.2003
- Demonstrated versatility by successfully completing a variety of automotive repairs, including engine overhauls, transmission replacements, and suspension work. Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Improved vehicle performance by conducting thorough inspections and diagnostic tests on various systems.
- Kept detailed records of repairs and maintenance for reference in future work.
- Resolved mechanical issues using both technical and manual skills.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Repaired and replaced worn and damaged components.
Mechanic
Grease Monkey
06.1999 - 01.2001
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Disassembled & Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Repaired engine and transmission components to rebuild engine and enhance vitality.
- Participated in ongoing training programs to stay current on industry trends and best practices.
Education
Some College (No Degree) - General Studies
Scottsdale Community College
Scottsdale, AZSkills
- Problem-Solving & Strategic thinker
- Attention to Detail
- Report Generation & Records Management
- Customer Service and Engagement
- Store operations
- Mentoring and Coaching
- Goals and performance
- Sales Growth
- Business development and planning
- Operational Efficiency
- Auto and engine repair
- Automotive diagnostics
- Vehicle inspections
- Systems troubleshooting
Timeline
Store Manager
Dunn Edwards Paints, Inc.
01.2015 - Current
Zone Supervisor
Walmart Stores Inc.
01.2007 - 01.2015
Technical Services Manager
CompUSA
05.2003 - 01.2007
Mechanic Technician
Alpine Tire Company
01.2001 - 11.2003
Mechanic
Grease Monkey
06.1999 - 01.2001
Some College (No Degree) - General Studies
Scottsdale Community College
Similar Profiles
Raul DealejandroRaul Dealejandro
Store Team Member at Dunn Edwards PaintsStore Team Member at Dunn Edwards Paints
April SlifertApril Slifert
Assistant Store Manager at Dunn Edwards PaintsAssistant Store Manager at Dunn Edwards Paints
David CanelasDavid Canelas
Assistant Manager at Dunn Edwards PaintsAssistant Manager at Dunn Edwards Paints