Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Christopher Williams

Palm Springs,CA

Summary

Motivated and efficient BHT specializing in House managment cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

19
19
years of professional experience

Work History

Housekeeper

Shoreland
Whiteville, NC
12.2021 - 12.2022
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Inspected guest rooms after cleaning to ensure they were presentable.

House Keeping

Marriott
Myrtle Beach, SC
03.2018 - 03.2019
  • Worked closely with housekeeping staff to ensure prompt availability of requested rooms.
  • Performed housekeeping duties, including laundry, vacuuming and dusting.
  • Monitored housekeeping staff performance to ensure that quality standards were met.
  • Ensured all work areas were kept clean and organized at all times by performing routine housekeeping duties.

Deli

Foodliner
Chadbourn, NC
03.2005 - 07.2007
  • Inspected tires and checked tire pressure to ensure proper inflation levels.
  • Performed oil changes, lube jobs, filter replacements, and other minor maintenance services on customer vehicles.
  • Diagnosed issues with braking systems and suspension components.
  • Replaced worn or damaged tires with new ones according to manufacturer specifications.
  • Rotated tires for customers to help improve wear patterns.
  • Repaired punctures and patched tubes as needed.
  • Cleaned wheel wells of dirt and grime before installation of new tires.
  • Balanced wheels using a computerized wheel balancer machine.
  • Checked all fluid levels including engine oil, transmission fluid, coolant, power steering fluid, brake fluid and windshield washer solvent.
  • Assisted customers by providing advice on the selection of appropriate new tires.
  • Maintained records of all work performed as well as all parts used during service repairs.
  • Ensured that shop area was clean at all times including floors, walls, tools and equipment.
  • Followed safety protocols when handling hazardous materials such as oils or antifreeze.
  • Operated lifts in order to raise vehicle off ground for access underneath it.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Organized deli shelves, stocked product, rotated products according to expiration date.
  • Greeted customers in a friendly and professional manner.
  • Created attractive displays to showcase new and existing products.
  • Ensured that all food safety regulations were followed at all times.

Cashier

Kangaroo
Chadbourn, NC
09.2003 - 09.2005
  • Inspected tires and checked tire pressure to ensure proper inflation levels.
  • Performed oil changes, lube jobs, filter replacements, and other minor maintenance services on customer vehicles.
  • Diagnosed issues with braking systems and suspension components.
  • Replaced worn or damaged tires with new ones according to manufacturer specifications.
  • Rotated tires for customers to help improve wear patterns.
  • Repaired punctures and patched tubes as needed.
  • Cleaned wheel wells of dirt and grime before installation of new tires.
  • Balanced wheels using a computerized wheel balancer machine.
  • Monitored inventory of parts, equipment, and supplies needed for tire repair work.
  • Tested batteries in order to determine their state of charge.
  • Checked all fluid levels including engine oil, transmission fluid, coolant, power steering fluid, brake fluid and windshield washer solvent.
  • Assisted customers by providing advice on the selection of appropriate new tires.
  • Maintained records of all work performed as well as all parts used during service repairs.
  • Ensured that shop area was clean at all times including floors, walls, tools and equipment.
  • Followed safety protocols when handling hazardous materials such as oils or antifreeze.
  • Operated lifts in order to raise vehicle off ground for access underneath it.
  • Applied sealants or lubricants onto threads prior to installing lug nuts onto wheels.
  • Disposed of used oil filters properly in accordance with local regulations.
  • Provided estimates for additional repair services requested by customers.
  • Verified that repairs were completed correctly by performing road tests after service completion.
  • Completed paperwork accurately documenting parts used and labor hours required for each job.
  • Checked tire pressure and performed tire repairs, installations and maintenance tasks.
  • Changed oil, transmission fluid and filters in vehicles.
  • Installed batteries, shock absorbers and exhaust systems.
  • Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
  • Lubricated moving parts by injecting grease into springs, universal joints and steering knuckles using hand or compressed-air powered grease gun.
  • Diagnosed and repaired basic automotive issues for brakes, alignments, suspensions, cooling and electrical systems.
  • Reviewed completed work and road-tested vehicles.
  • Rotated tires and checked brakes on vehicles.
  • Drained motor oil, changed oil filters and greased chassis fittings.
  • Performed automotive preventive maintenance and inspected tires.
  • Maintained tools, test equipment and materials, keeping work areas organized.
  • Communicated with customers regarding status of service work and estimated timeframe for completion.
  • Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
  • Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.

Education

GED -

West Columbus High School
Cerro Gordo, NC
10-2003

Skills

  • Residential Cleaning
  • Guest Relations
  • Customer Service
  • Restroom detailing
  • Laundry Management
  • Sanitization techniques
  • Housekeeping
  • Teamwork
  • Focused and detail-oriented
  • Hardworking
  • Exceptional time management

References

References available upon request.

Timeline

Housekeeper

Shoreland
12.2021 - 12.2022

House Keeping

Marriott
03.2018 - 03.2019

Deli

Foodliner
03.2005 - 07.2007

Cashier

Kangaroo
09.2003 - 09.2005

GED -

West Columbus High School

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