Christopher Williams
Summary
Business Cybersecurity major with experience supporting technical operations, inventory systems, and customer-facing environments. Provided on-site technical support for conferences and events, resolved real-time system issues, and followed strict operational and compliance procedures. Supported operations across 3+ organizations, interacting with 100+ customers and users in regulated and high-volume environments. Strong foundation in risk awareness, process control, and translating technical concepts to non-technical stakeholders.
Overview
3
3
years of professional experience
Work History
Conference & Systems Support Coordinator
University of Alabama
Tuscaloosa
08.2024 - 01.2026
- Provided on-site technical support for conference and event systems, including audio-visual equipment, presentation software, and network-connected devices.
- Troubleshot hardware, software, and connectivity issues in real time to minimize downtime during live events.
- Assisted users with system setup, access, and operational issues, ensuring secure and reliable use of event technology.
- Identified and responded to technical incidents, escalating issues when necessary to prevent service disruption.
Sales Associate – Firearms Department
Bass Pro Shops
Prattville
05.2025 - 12.2025
- Consulted with customers to identify needs and recommend appropriate firearms and accessories based on intended use, experience level, and budget.
- Drove product sales through personalized recommendations, product demonstrations, and clear explanation of features and benefits.
- Assisted customers through the full sales process, from initial inquiry to final purchase.
- Contributed to department sales goals by upselling complementary products such as accessories, safes, and maintenance equipment.
Retail Operations Associate
Walmart
Tuscaloosa
08.2022 - 05.2023
- Coordinated with team members to prioritize high-demand inventory and improve product availability.
- Used inventory management systems and handheld scanning devices to track, verify, and update stock levels.
- Maintained data accuracy within inventory systems by identifying discrepancies and correcting stock records.
- Used inventory management systems and handheld scanning devices to track, verify, and update stock levels.
- Maintained data accuracy within inventory systems by identifying discrepancies and correcting stock records.
Education
Bachelor of Science - Business Cyber Security
The University of Alabama
Tuscaloosa, AL05-2027
Skills
- Python and C programming
- C17 language proficiency
- Wireshark analysis
- Microsoft Office suite
- MacOS and Windows support
- Technical troubleshooting
- Access control and user support
Timeline
Sales Associate – Firearms Department
Bass Pro Shops
05.2025 - 12.2025
Conference & Systems Support Coordinator
University of Alabama
08.2024 - 01.2026
Retail Operations Associate
Walmart
08.2022 - 05.2023
Bachelor of Science - Business Cyber Security
The University of Alabama