Christopher Wilson
Irving,TX
Summary
Experienced procurement specialist skilled in procuring contracts and modifying terms of service. Decorated, dynamic, and initiative-taking US Army veteran with a background in customer service and purchasing. Proven ability to build positive customer relationships and resolve complex service issues. Possesses excellent communication skills, thrives in demanding environments, and excels under pressure. Offers a range of attributes that will enhance contributions as an integral member of your organization.
Overview
19
19
years of professional experience
Work History
Sales Consultant
PCI
03.2021 - 07.2022
- Provided customer support for inbound calls to update Alumni records of university graduates.
- Ensured personal information was accurate.
- Increased customer satisfaction ratings and consistently surpassed sales goals.
- Raised funds for Universities had contracts with through selling yearbooks and merchandise.
Manager
Panera Bread
06.2016 - 01.2021
- Managed forty plus employees.
- Trained, hired, and led teams for successful operation.
- I wrote the schedule, and made sure the store always had enough staff.
- I produced the food truck order weekly, as well as maintained inventory.
Medical Readiness NCO
United States Army
07.2006 - 07.2014
- Company Overview: Texas Army National Guard, Fort Worth Texas
- Provided medical assistance to troops needing care in and out of combat.
- Lead training classes for basic first aid and first response.
- Later I was in charge for over five hundred soldier’s medical records.
- Provided logistical and administrative actions to make sure soldiers were ready for deployment.
- Medical Readiness NCO for the battalion (500) soldiers
Customer Support Specialist Procurement Specialist, Buyer
Hagemeyer North America
01.2004 - 03.2006
- Prepared, processed, and placed merchandise orders for General Motors to their vendors and suppliers.
- Provided cost savings to GM plant by securing better contracts and lower rates.
- Provided Customer Service support for General Motors Corp. by serving as a liaison between General Motors, our warehouse, and their suppliers, to determine and resolve complex issues with delivery and maintenance of inventories.
- Negotiated contracts as well as Terms of Service.
- Presented new negotiations to the GM managers for implementation and review.
Education
Associate of Arts -
Dallas College
Dallas, TX05-2025
Skills
- Strategic sourcing specialist
- Purchasing agent
- Terms of service analysis
- Problem-solving
- Time management
- Attention to detail
- Excellent communication
- Critical thinking
- Calm under pressure
- Active listening
- Organizational skills
- Computer skills
- Organization and time management
- Supplier contracts
- Purchasing processes
- Order placement
- Price negotiation
- New vendor setup
- Cost analysis
Accomplishments
- Supervised team of 50 soldiers.
- Documented and resolved supply issues which led to lost revenue recovery for breach of contract.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Multiple 2 week leadership courses in military.
- Soldier of the Year Award 2010
- Eagle Scout 1997
Timeline
Sales Consultant
PCI
03.2021 - 07.2022
Manager
Panera Bread
06.2016 - 01.2021
Medical Readiness NCO
United States Army
07.2006 - 07.2014
Customer Support Specialist Procurement Specialist, Buyer
Hagemeyer North America
01.2004 - 03.2006
Associate of Arts -
Dallas College
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