Christopher Withers
Rolesville,NC
Summary
Multi-faceted change agent with over 18 years of experience in increasing academic recruitment. A development advisor who excels at building relationships to grow student enrollment and retention. In-depth experience utilizing CRM data to build and leverage student support services. Tech-savvy professional with an aptitude for streamlining work processes and making a quantifiable impact through organizational collaboration. Planning, developing, and implementing new academic and workforce programs for traditional, continuing education, graduate, and online.
Overview
17
17
years of professional experience
Work History
College and Career Counselor
Broughton High School
09.2021
- Provides optimum career counseling for a diverse group of students, parents, teachers, and counselors
- Coordinates daily operations, including scheduling programs, events, visits, and speakers
- Presents College Readiness workshops to all grade levels
- Creates, distributes, and gathers data through surveys and evaluations to enhance the student experience
- Plans, schedules, and oversees College Fair development and collaborates on project management.
Personal Virtual Tutor and Academic Advisor
Vance-Granville Community College
03.2020
- Evaluated and executed enrollment plans to achieve outreach goals
- Created personalized academic plans and provided virtual tutoring services to ensure academic success
- Developed program strategies supporting efforts to increase student recruitment and retention
- Directed customer relationship management (CRM) processes to optimize communications between the institution and students.
Director of Admissions
Elizabeth City State
01.2018
Dean of Enrollment Management
Louisburg College
10.2022 - 05.2024
- The Dean of Enrollment manages and coordinates the Enrollment Management services of the College
- The Dean assesses the admissions criteria processes, procedures, and requirements of the College
- The Dean advises prospective students and their families about these processes and related requirements
- Supervises day-to-day tasks in Enrollment Management services of the college
- Collaborates with administrative constituencies to update and formulate admissions policies of the college
- Recruits, selects, and develops enrollment staff
- Reports progress for weekly, monthly, quarterly, and annual departmental activities with departmental constituencies
- Prepares and supervises budgets and the college retention plan
- Collaborates with the Director of Marketing to develop the enrollment communication and recruitment plan for all students from inquiry to matriculation
- Develops and implements the travel schedule for admissions counselors
- Works with the Dean of Academic Operations to evaluate policies and retention planning at Louisburg College
- Participating directly in student recruitment by engaging with influencers such as parents, local government officials, church leaders and non-profit organizational in building relationships to attract students
- Provide team training through IT development for the purpose of improving campus systems with the focus of increasing enrollment
- Selected as the Grand Marshall in the Franklin County Special Olympics
- Developed and implemented strategic partnership programming; increased campus visitations by 35%
- Help manage and collaborate with various individuals to increase enrollment through project management with Enrollment Fuel Enrollment System
- Foster professionalism, collaboration, mutual respect, and open communication among faculty, students, other areas of the College, and the wider community
- Monitors and records services provided, collaborations, and ongoing projects to identify trends, establish best practices, and continuously enhance
- Monitors and records services for students provided, collaborations, and ongoing projects to identify trends, and establish best practices that align with the college missions
- Develops and sustains effective cooperative working relationships with the college community, including prospective students and alumni
- Provide resources, mentoring, and advising for minority and diverse student development programming
- Organized five annual Hurricane Prep Days for students and parents to learn more about admissions details
- Hosted The Franklin County Chamber of Commerce’s “Leadership Franklin” for Franklin County Education Day
- Planned and coordinated events, including conferences, seminars, special events, tour, and corporate partners
- Collaborated with external vendors for contract negotiation, financial expense reports, and service agreements.
Assistant Director of Student Activities and Retention Programming, Professional Academic Advisor
Shaw University
03.2021 - 11.2022
- Oversees 20 clubs and organizations and develops volunteer events promoting pride, new academic traditions, and campus community involvement
- Designs and provides academic support for first-term students experiencing academic difficulties
- Led a comprehensive volunteer program that managed 30 grant-funded events throughout the academic year
- Conducts pre and post-assessments utilizing Google Docs, Survey Monkey, and manages and distributes data to necessary channels
- Serves as a success coach to increase student retention rates
- Provides proactive and individualized success coaching using predictive analytics
- Develops programs supporting diversity, inclusion, safety, and drug abuse prevention
- Engages in partnership programming for all student populations
- Providing resources, mentoring, and advising for minority and diverse student development programming
- Proven leadership success includes the ability to motivate and lead positively through change, collaborate with others to reach common goals
- Collect, evaluate, and record all factual data pertaining to student development with the purpose of formulating intervention plans, program creation and obtaining grants
- Participating directly in student recruitment by engaging with influencers such as parents, local government officials, church leaders and non-profit organizations in building relationships to attract students
- Collected and evaluated student data to formulate intervention plans, and programs creation and obtain grants.
Coordinator for Special Populations with Transfer, Adult Learners, Online and Graduate Admissions
Saint Augustine’s University
11.2019 - 01.2020
- Proposed and managed strategies for achieving enrollment goals; increased Articulation Agreements by 35%
- Evaluated and managed CRM platforms to increase enrollment and retention
- Created and implemented improvements in recruitment and enrollment processes; increased online participation by 15%
- Cultivated professional and interpersonal relationships with college presidents, deans, and department chairs and counseled on educational program benefits
- Provided data analytical support for SACSOC Accreditation
- Provided section 12:2 and 12:6 SACSCOC Accreditation process support
- Collaborated with the project team on developing an online Public Administration graduate program
- Supported an increase in Articulation Agreements by 35%
- Monitored budget and ensured vendor payments with EAB Enrollment System
- Managed, purged, and updated data and increased enrollment through project management with EAB Enrollment System
- Help manage and collaborate with various individuals to increase enrollment through project management with Enrollment Fuel Enrollment Systems
- Develop and implement strategies to ensure curriculum development is aligned with campus policies
- Developed curriculum, presentations, assessments, and lectured on freshman studies topics
- Developed graduate admissions rubric criteria for recruitment and class structure.
Enrollment Management Consultant
Owner/Operator
12.2018 - 11.2019
- Spearheaded the successful enrollment process project to improve daily operations
- Submitted critical admissions/recruitment data to senior administration to drive improvements
- Recruitment strategists consult for planning, implementing, and meeting objectives and goals related to the client
- 20% increase in student enrollment via new systems integration
- 10% increase in returning student retention
- Selected to serve on the technology committee to improve the registration process
- Provided clear course objectives, prepared relevant class activities, effective and understandable presentations of learning materials, fair and understandable grading practices, timely responses to students, and a positive atmosphere in the classroom.
Director of Admissions
St. Augustine’s University
01.2015 - 01.2018
Assistant Director of International Recruitment
NC Central University
01.2011 - 01.2015
Admissions Counselor | Transfer Coordinator
St. Augustine’s University
01.2007 - 01.2011
Education
Doctor of Education - Organizational Leadership and Technology
Nova Southern University
Fort Lauderdale, FL06.2022
Master’s - Public Administration
Strayer University
Washington, DC08.2009
Bachelor of Science - Organizational Management and Business Administration
St. Augustine’s College
Raleigh, NC05.2002
Skills
- A driven, goal-oriented leader, who sets priorities to facilitate the completion of projects and company goals Makes priorities to coordinate and establish working relationships with students, parents, and clients A conceptual thinker who analyzes opportunities, generates ideas, and takes the initiative to build strategic partnerships and advisory relationships with a diversified group of individuals Natural team player, effective communicator with powerful team-building skills and dynamic group training, sales, and instructional capacity A leader in the implementation and presentation of cutting-edge issues to clients, senior management, and administrative levels A manager who has successfully coordinated recruiting teams and addressed operational problems while working with budgetary constraints Developing professional and interpersonal relationships as manager of leading recruiting accounts, experienced recruiting executive, talented team leader, and powerful presenter Known for presenting in large group workshop settings on international recruiting and counseling Outstanding success at making informed and expert decisions while working closely with cross-functional teams Using historical data and analytics to determine territories to increase for maximum growth Strong management and project success rate primarily due to thorough industry knowledge, component expertise, and the ability to logically separate services, processes, and pieces into individual elements for execution
- Classroom Management
- Verbal and written communication
Accomplishments
- Increased enrollment numbers by 65% through relationships and territory expansion
- Developed and managed the largest application pool in Saint Augustine University’s history
- Increased international student enrollment by 50% through relationship development and territory expansion
- Increased enrollment numbers within the Triad area in North Carolina by 15%
- Assisted in recruiting the largest freshman class in NCCU history
- Developed and managed admission recruiting programs in various territories to increase enrollment
Professional Development
- Six Sigma Green Belt Certification, Nova Southeastern University, 07/2022
- Social Behavior and Educational Research, Nova Southeastern University, 08/2021
- Certification in Supply Chain Management, Wake Technical College, 12/2017
- Six Sigma Yellow Belt Certification, Wake Technical College, 11/2015
Awards
2018 Saint Augustine’s University 45 and Under Club: The “45 Under 45” is a distinction extended to SAU alumni who are excelling in their careers and/or the community. Honorees are nominated by their classmates and selected by a committee.
Boardmembership
- University of Dayton’s Dissertation Committee Sub Chair, University of Dayton, Dayton, OH
- SGA Vice President of Legislative Affairs, Nova Southeastern University, Ft. Lauderdale, FL
- Official member of the Board of Trustees Enrollment Management Committee, Saint Augustine’s University, Raleigh, NC
- Official member of the University Scholarship Committee, Saint Augustine’s University, Raleigh, NC
Hobbies and Interests
My future career goals are to become a university president or a Chief Operating Officer of an organization. My short-term goal is to become a dean and teach in higher education. I want to become more familiar with the administrative operations of a university or organization and continue developing my leadership skills.
Community Service
- Kappa Alpha Psi Fraternity, Inc.
- Widow’s Son Lodge No. 4, Prince Hall Masons
Timeline
Dean of Enrollment Management
Louisburg College
10.2022 - 05.2024
College and Career Counselor
Broughton High School
09.2021
Assistant Director of Student Activities and Retention Programming, Professional Academic Advisor
Shaw University
03.2021 - 11.2022
Personal Virtual Tutor and Academic Advisor
Vance-Granville Community College
03.2020
Coordinator for Special Populations with Transfer, Adult Learners, Online and Graduate Admissions
Saint Augustine’s University
11.2019 - 01.2020
Enrollment Management Consultant
Owner/Operator
12.2018 - 11.2019
Director of Admissions
Elizabeth City State
01.2018
Director of Admissions
St. Augustine’s University
01.2015 - 01.2018
Assistant Director of International Recruitment
NC Central University
01.2011 - 01.2015
Admissions Counselor | Transfer Coordinator
St. Augustine’s University
01.2007 - 01.2011
Doctor of Education - Organizational Leadership and Technology
Nova Southern University
Master’s - Public Administration
Strayer University
Bachelor of Science - Organizational Management and Business Administration
St. Augustine’s College
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