Summary
Overview
Work History
Education
Skills
Timeline
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Christopher W Jordan

Christopher W Jordan

Paradise,AZ

Summary

Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.

Overview

30
30
years of professional experience

Work History

Director of Operations and Assets

Express Furniture Rental
01.2012 - Current
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Overall responsibility for enforcing, updating and training on the Assets Condition, Storage, Handling and Delivery Plan.
  • Developed a clearance program to move out old and used furniture.

General Manager

Aarons Corporate Furnishings
01.2001 - 12.2011
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Developed and implemented strategies to increase sales and profitability.

Store Manager

Rent A Center
02.1995 - 11.2000
  • Earned membership into Presidents Club for account growth of 200 or more accounts.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Education

Business

Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZ

Skills

    Operational Efficiency

    Process Improvement

    Strategic Planning

    Cost Control

    Operations Management

    Employee Development

    Customer Service Management

Timeline

Director of Operations and Assets

Express Furniture Rental
01.2012 - Current

General Manager

Aarons Corporate Furnishings
01.2001 - 12.2011

Store Manager

Rent A Center
02.1995 - 11.2000

Business

Maricopa Community Colleges, Scottsdale Community College

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Christopher W Jordan