Dedicated RN with extensive experience in Hospice care, known for exceptional communication and team-building skills. Proven ability to exceed financial targets and strengthen community relationships, driving impactful contributions to patient care and organizational growth.
Responded to and resolved all after hours concerns and needs from patients, families, and referral sources.
Collaborated with interdisciplinary team to ensure necessary follow up and support was provided
- Developed and implemented team-building strategies to maximize ownership, accountability, longevity, and performance.
- Developed, strengthened, and maintained strong relationships with referral sources through close collaboration. Mastery of all aspects of Hospice care and philosophy positioned me as a respected authority within the community, and I accepted several speaking engagements for the purpose of Hospice education in multiple venues including Nursing schools, Dickson County Chamber, NHC, and a palliative-focused team at Horizon Medical Center which I helped to develop.
- Exceeded all census and financial targets previously set by office in 2019, 2020, and 2021. In 2020, during Covid, I also functioned as a liaison in our local hospital. (2020 ADC was 66.3 with months exceeding an ADC of 70, net income for 2020 was 117.3% of budget.)
- Resolved after hours needs and concerns of patients, families, and referral sources, ensuring timely support and effective communication
- Collaborated with Interdisciplinary team to ensure seamless follow up and continuation of care
- Reduced preventable discharges by addressing patient needs with excellence and a sense of urgency
- Trained and managed clinical staff to enhance patient care standards.
- Provided direct patient care and participated in on-call rotation
- Functioned as primary clinical contact for referral sources
- Ensured compliance with all regulatory requirements by clinical team
- Participated in communication and POC meetings