Christopher Woodring
Veazie,ME
Summary
Dynamic professional with extensive experience in building maintenance and customer service, delivering high-quality solutions that enhance safety and satisfaction. Proven ability to manage maintenance departments, troubleshoot systems, and provide exceptional service, ensuring operational efficiency and a welcoming environment.
Overview
1
1
Certification
36
36
years of professional experience
Work History
Maintenance Manager
Fairfield Inn Bangor
Bangor, ME
03.2024 - Current
- Head of maintenance department.
- Managed fire sprinkler and fire alarm systems to ensure compliance with safety regulations.
- Ensured the safety of all building operations.
- Troubleshoot Boilers and hot water tanks
- Compiled monthly reports to track departmental activities and performance metrics.
- Prepared annual budget aligning maintenance department expenses with operational goals.
- Electrical, Plumbing, Window, and Door repairs
- CPO: Pool and Spa chemical balancing and cleaning
Maintenance Technician
Sun Communities LLC
Bangor, ME
01.2020 - 01.2024
- Maintained Mobile Home Park's curb appeal by ensuring cleanliness and presentation, conducting landscaping tasks such as lawn manicure, planting perennials and ornamental bushes, and maintaining equipment in proper working order.
- Executed landscaping duties including mowing, weeding, and hedge trimming to enhance overall appearance and upkeep of the property.
- Conducted monthly water meter readings and replaced malfunctioning water meters.
- Ensured mailroom house and pump houses were clean and well-maintained.
- Assisted team members and completed tasks independently to enhance team productivity.
Senior Service Consultant
Wayfair LLC
Bangor, ME
01.2017 - 01.2020
- Answered inbound calls from retail customers in a timely, friendly, and professional manner. Evaluated problems, situations, and complaints and provided effective and satisfying solutions.
- De-escalated irate customers by providing tailored solutions to address their concerns.
- Conducted follow-up calls to ensure customer satisfaction and reinforce support.
- Researched solutions using company knowledge base to resolve customer inquiries.
- Managed and updated customer databases to ensure accurate and current information.
- Multi-tasked, set priorities, and managed time effectively.
Lawn and Garden Associate
Sunshine Ace Hardware
Bonita Springs, FL
01.2012 - 01.2017
- Managed the entire Lawn and Garden department, including sprinklers, pesticides, fertilizers, Stihl power equipment, lawn mowers, garden tools, and accessories.
- Registered Stihl products, tested equipment for optimal performance, located parts for customers, and ensured customer satisfaction through follow-up.
- Acquired in-depth knowledge of Lawn and Garden inventory to accurately address customer inquiries.
- Performed shop duties including key cutting, glass and plexiglass cutting, and sharpening shears and knives.
- Assisted fellow associates in all other departments.
Computer Technician
Independent Computer Consultant
Hollywood, FL
01.2008 - 01.2012
- Troubleshot computer malfunctions and installed/troubleshot peripherals: printers, modems, routers, monitors, keyboards; performed hardware installations, software upgrades, and home network configurations.
- Conducted training sessions on operating systems and Microsoft Office software, enhancing user proficiency and efficiency.
- Managed all phases of Microsoft operating systems: XP, Windows 7, 8.1, 10.
Superintendent
Chestnut Mews Condos
Teaneck, NJ
01.2000 - 01.2008
- Managed the fire alarm system, electrical timers, and sprinkler system.
- Collaborated with contractors to ensure project adherence to specifications and quality standards.
- Performed electrical repairs, plumbing fixes, and serviced door locks, doors, and windows.
- Conducted landscape maintenance, including plant installations and seasonal cleanups in spring and fall.
- Responded to evening and weekend calls for property manager, addressing condominium owner issues promptly.
- Provided on-call support during midnight shift to address urgent property issues. / Lived on premises; Resident
- Submitted weekly reports detailing completed duties and ongoing projects.
Lawn and Shrub Care Specialist
Keehn Landscape
Hackensack, NJ
01.2003 - 01.2006
- Diagnosed lawn and shrub issues and implemented treatments for recovery.
- Applied fertilizers throughout growing season to promote healthy growth.
- Registered pesticide applicator in Categories 3a and 3b in the State of New Jersey.
- Managed 265+ lawn care accounts.
- Resolved customer service issues and managed new orders to ensure satisfaction.
- Winter snow-plowing and salting.
Proprietor
Emerald Forest Landscaping
Palisades Park, NJ
01.1991 - 01.2003
Education
Network Administration / Computer Systems Technology
Sheridan Technical Center
Hollywood, FLHorticulture / Soil Management / Landscape Design
Bergen Community College
Paramus, NJSkills
- Safety management
- Fire safety compliance
- Advanced plumbing techniques
- Equipment inspection
- Preventive maintenance
- Facility maintenance
- Maintenance planning
- Equipment troubleshooting
- Budget planning
- Cost control
- Vendor management
- Vendor relationship management
- Project management
- Inventory monitoring
- Staff scheduling
- Team leadership
- Employee performance assessment
- Staff training
- Communication skills
- Time management
- Problem-solving
- Problem resolution
- Report writing
- Organizational management
- Spare parts inventory
- Staff training
Certification
- CPO - Certified Pool Operator
- Computer Systems Technology
- CompTIA A+ Certification
- Horticulture, Soil Management, Landscape Design
Timeline
Maintenance Manager
Fairfield Inn Bangor
03.2024 - Current
Maintenance Technician
Sun Communities LLC
01.2020 - 01.2024
Senior Service Consultant
Wayfair LLC
01.2017 - 01.2020
Lawn and Garden Associate
Sunshine Ace Hardware
01.2012 - 01.2017
Computer Technician
Independent Computer Consultant
01.2008 - 01.2012
Lawn and Shrub Care Specialist
Keehn Landscape
01.2003 - 01.2006
Superintendent
Chestnut Mews Condos
01.2000 - 01.2008
Proprietor
Emerald Forest Landscaping
01.1991 - 01.2003
Network Administration / Computer Systems Technology
Sheridan Technical Center
Horticulture / Soil Management / Landscape Design
Bergen Community College