Christopher Word
L&T Construction and Services
Hernando,MS
16
years of professional experience
Results-driven billing and operations professional with experience leading high-volume billing, project costing, process improvement, accounts receivable support, and cross-functional operations across construction, railroad, environmental, manufacturing, and healthcare industries.
Work History
Jr. Project Manager
8 Years- Hired to fix billing processes for railroad, establishing accurate billing for millions monthly, set up dumpster billing processes for handoff, transitioned to environmental business for billing setup, and served as Jr. Project Manager for construction, rebuilding costing for Google Data Center project.
- Billed out Railroad invoices within72 hours of work.
- Managed billing for all L&T Services related to railroad and industrial projects.
- Coordinated accurate billing of L&T Rentals to maintain financial accountability.
- Handled billing for dumpster services provided to home builders and private clients.
- Assisted in maintaining organized Accounts Receivable records for accuracy.
- Collaborated on establishing efficient billing procedures for field labor tasks.
- Supported the search and implementation of new billing software for dumpster services.
- Created and implemented billing systems for environmental service operations.
- Sent to establish new costing structure and processes for major construction job ongoing for 3 months while maintaining current financial records.
- Oversaw project costing to align cash flow with billing cycles.
Office Manager
1 Year 11 Months- Performed all the home health billing and processed all new hires. Managed all office purchasing. I put nurse packets together and kept up with nurse credentials.
- Billed out home health care nursing.
- Processed nurse paperwork and timecards.
- Procured necessary office supplies to maintain operational efficiency.
- Scheduled nurses for Annual training classes and maintained their credentials.
- Scheduled nurses for annual training classes and ensured their credentials were up to date.
- Compiled nurse profiles and submitted to home health companies for staffing.
Office Manager
4 Years 6 Months- Maintained inventory, led cycle counts and physical inventory, set up skus, and locations. Built work orders for every stage creating Solid flooring and Engineered flooring.
- Set up and cost work orders, processed claims, coded operating invoices, and balanced month-end close.
- Maintained inventory, led cycle counts and physical inventory, set up skus, and locations. Built work orders for every stage creating Solid flooring and Engineered flooring.
- Coordinated new hire paperwork, orientation, and insurance packets; entered employees into Time IPS system; updated employee files; coordinated safety program; and processed payroll for temporary and Shamrock staff.
- Implemented special projects and procedures.
- Processed invoices for flooring customers, ensuring accuracy and timely delivery.
- Cut purchasing costs by 50% while maintaining quality supplies.
Scheduler / Human Resource Coordinator
2 Years 1 Month- Oversaw the organization of over 450 personnel files, new hire orientation, and training. Started scheduling nurses for nursing home shifts then transitioned to Home Health Care. Helped the company grow from just over 100 shifts a week to nearly 300 shifts a week in less than two years. We were a 3–4-person company so I had a role in pretty much every aspect of the company and even ran the company by myself for 6 months while the owner was out.
- Created shared files network, human resource forms, did payroll, billing, and staffed and recruited personnel for multiple facilities and homes.
- Streamlined operations by redesigning aging system, reducing processing time from 3 hours to 30 minutes.
Education
Bachelors of Arts - Human Resource Management
Associates of Arts - Business Management
Skills
Cost analysis
Process setup
Problem solving
Time Management
Multitasking
Adaptability
Communication
Core Competencies
- Billing Operations
- Project Costing
- Process Improvement
- Accounts Receivable
- Payroll Coordination
- Inventory
- HR Administration
- ERP Systems
- Communication
Timeline
Jr. Project Manager
L&T Construction and Services
09.2018 - CurrentRead More
Office Manager
Shared Hands
10.2016 - 09.2018Read More
Office Manager
Shamrock Plank Flooring
04.2012 - 10.2016Read More
Scheduler / Human Resource Coordinator
Your Shared Hands
03.2010 - 04.2012Read More
University of Mississippi
Bachelors of Arts from Human Resource Management
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Northwest Mississippi Community College
Associates of Arts from Business Management
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