Experienced General manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 10 years of progressive leadership experience.
Overview
8
8
years of professional experience
Work History
Kitchen Manager
Popeyes® Louisana Kitchen
05.2023 - Current
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Checked and tested foods to verify quality and temperature.
Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
Calculated prices of ingredients to monitor food costs and control expenses.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
General Manager
Popeyes® Louisana Kitchen
01.2016 - 01.2021
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Managed budget implementations, employee evaluations, and contract details.