Christopher Workman
South Jordan,UT
Summary
I feel one of my most important attributes as an employee and a pharmacist is loyalty. I am loyal to the company I work for and to the customer I am serving. I work very hard at doing my best to meet both of these important needs. After about 5 years of working at the same pharmacy I started to find it monotonous. As I stopped worrying about myself and numbers and started focusing on my relationship with my customers and coworkers I found that I started finding a lot more joy in my career and personal life. I have always been driven by competition. I work hard at doing my best. I no longer have the need to be the best, I only desire I do my best. I've learned a pharmacy is a part of a community and those coming in want to know they are known and they are cared about. I hope to take this knowledge to the next chapter of my life.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Walgreens
Kearns , Utah
05.2006 - 04.2024
- Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
- Developed and implemented policies and procedures to ensure compliance with federal and state laws regarding the dispensing of medications.
- Supervised and provided guidance to pharmacy technicians in the preparation and distribution of medication orders.
- Reviewed prescriptions for accuracy prior to filling to ensure patient safety and medication accuracy.
- Provided professional consultation services on drug therapy options for patients.
- Ensured that all prescription information was accurately entered into computer system for billing purposes.
- Resolved customer inquiries concerning their prescriptions, insurance coverage, pricing or other related issues.
- Ordered, received and maintained adequate levels of pharmaceuticals while monitoring expiration dates to prevent waste.
- Assisted in resolving conflicts between staff members and customers in a professional manner.
- Coordinated with physicians' offices to obtain medical records when needed for prescription processing and patient safety.
- Conducted semi-annual reviews of employees' performance against established goals.
- Maintained high standards for customer service at all times by responding promptly to inquiries and complaints from customers.
- Provided training sessions for new staff members on proper handling techniques for medications and equipment use. Continued searching and learning new, better and safer ways to distribute medications to customers.
- Assessed safety procedures and federal and state regulations to maintain pharmacy compliance.
- Worked closely with store manager and RXOM and other Sr. Techs. to maintain day-to-day operations.
- Ordered supplies needed for pharmacy and kept tabs on inventory levels.
- Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
- Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.
- Administered vaccines to immunize patients against communicable diseases.
- Communicated with patients with compassion while keeping medical information private.
Education
Doctor of Pharmacy - Pharmacy
Midwestern University
Glendale, AZ06-2006
Skills
- Medication Dispensing
- Inventory Control
- Regulatory Compliance
- Training and mentoring
- Drug Inventory Management
- Patient Counseling
- Performance Metrics
- Employee Management
- Immunizations
- Patient Safety
- Prescription Verification
- Patient education and counseling
- Staff Training
- Pharmacy operations
- Quality Assurance Controls
- Drug security
Certification
- CPR and AED Certified
- ACPE Certified compounder
Timeline
Pharmacy Manager
Walgreens
05.2006 - 04.2024
Doctor of Pharmacy - Pharmacy
Midwestern University