Detail-oriented professional with strong customer service skills. Experienced in fast-paced environments and effective team collaboration, ensuring operational efficiency and enhanced customer satisfaction.
Overview
10
10
years of professional experience
Work History
Subway
Mapco Express
Clarksville, TN
11.2024 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Manager
Citi Trends
Raleigh, NC
05.2019 - 10.2021
Led team in executing daily operational strategies to enhance customer satisfaction and drive sales.
Developed training programs to improve staff performance and ensure alignment with company standards.
Streamlined inventory management processes, reducing discrepancies and enhancing stock accuracy.
Implemented visual merchandising techniques to optimize store layout and increase product visibility.
Assistant Manager
Dollar Tree
Raleigh, NC
07.2016 - 03.2020
Directed daily operations to ensure compliance with company standards and policies.
Managed inventory control processes to maintain optimal stock levels and reduce losses.
Trained and developed team members to enhance performance and improve customer service skills.
Implemented process improvements that increased efficiency in store operations and workflow management.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.