CHRISTOPHER YOUNG

• Consulted with trucking companies, guiding them into the delivery market and providing ongoing assistance.

• As a consultant hired by a previous employer, I was entrusted with the responsibility of restructuring staff, facilitating onboarding, and conducting training for a few markets.

• Ensured full compliance with DOT standards and client requirements for drivers and vehicles.

• Advised clients on contract and rate negotiations with On Trac, Amazon, and Golden State delivery facilities.

• Developed and implemented operational procedures and strategies which improved operational efficiency and profit.

• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.

• Oversaw all operational aspects, including merchandising, inventory management, accounting, pricing, and expenses, ensuring sustained profitability and growth.

• Developed and executed monthly sales promotions, tailored item selection, and created targeted sales materials based on customer demand and sales history.

• Managed recruitment, training, development, and supervision of personnel, conducting performance appraisals and facilitating terminations.

• Monitored monthly P&L reports, financial records, and sales targets, implementing strategies to maximize profitability and maintain budget compliance.

• Set and achieved monthly and quarterly sales goals, aligning with corporate objectives and driving consistent year-over-year growth.

• Resolved customer complaints promptly and effectively, ensuring customer satisfaction and repeat business.

• Fostered strong relationships with suppliers and customers, conducting regular meetings to stay informed about market trends and future vendor promotions.

• Managed and oversaw daily operations of the warehouse and office, ensuring smooth functioning.

• Efficiently routed and dispatched delivery trucks while monitoring productivity and completion statistics.

• Successfully fulfilled all contractual obligations required by the client.

• Served as a company trainer, imparting knowledge and skills to new managers at various locations nationwide.

• Ensured strict adherence to risk and safety policies and procedures at the location.

• Fostered strong customer/client relationships through regular store visits and meetings with store General Managers.

• Resolved customer complaints and addressed delivery issues promptly and effectively.

• Conducted safety meetings with contractors and their delivery teams, promoting a culture of safety.

• Implemented positive changes and fostered a productive work culture through daily stand-ups and performance discussions.

• Managed full P&L, prioritizing profitability and operational efficiency.

• Coordinated and supervised production activities, prioritizing safety and quality assurance.

• Conducted pre-shift meetings to communicate important information, production goals, and address safety issues.

• Assisted with end-of-month inventory of raw materials as needed.

• Coordinated and supervised warehouse personnel, overseeing the accurate loading of trucks and rail cars to ensure correct product and quantity for customers.

• Negotiated freight rates with trucking companies and managed the dispatching of approximately 20 trucks per day.

• Handled all necessary paperwork, including bill of ladings, load sheets, and customs documents.

• Maintained up-to-date MSDS information for all areas of the plant.

• Conducted required training on warehouse operational procedures to ensure compliance with current OSHA standards.

• Led an operations initiative resulting in a significant reduction of inventory overhead by nearly 30% and a decrease in operating costs by almost 15%.

• Oversaw and managed daily workflow, including order entry, inventory control, purchasing, receiving, and accounts receivable.

• Successfully negotiated discounts, shipping costs, and payment terms with vendors, optimizing cost savings.

• Executed closeout procedures for month-end, quarter-end, and year-end, ensuring accurate financial reporting.

• Implemented processes to bring administrative functions in-house, eliminating the need for outsourcing.

• Developed and designed customized reports, enhancing productivity and streamlining operations.

• Prepared and analyzed monthly sales reports, sales goals, sales representative commissions, and royalty payments.

• Duties included Retail Sales/Customer Service day to day operations

• Managed sales, marketing, purchasing and inventory.

• Assisted in processing all business records in regard to accounts payable, receivables, payroll and

purchasing.

• Supervised, directed and motivated a 7 member team, responsible for accurate record maintenance

of nearly 16,000 items.

• Prepared monthly reports, which presented sales statistics, fill rates and customer support

• Implemented a more effective and accurate procedure for inventory processes.

• Managed and conducted stock replenishment orders based on sales generated.

• In addition to inventory/warehouse duties, assigned to the "In House Computer Technician" responsible

for identifying and solving computer related hardware/software problems.

• Initiated transactions, such as, receiving, shipping, and inventory changes.

• Set up communications command post in Qatar, during first Gulf War, logistics coordinator.