Chris Young
Reeb Millwork
Easton,PA
27
years of professional experience
I have been working at Reeb Millwork since 2000, in that time i have worked in receiving, was a dispatcher, loading supervisor, production supervisor/manager and am currently a class B driver. i am very dedicated and equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational goals with dedication and enthusiasm. I am also very detail-oriented individual with great communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives..
Work History
Class B Delivery Driver
26 Years 7 Months- Operated Class B delivery vehicle to ensure timely distribution of materials.
- Conducted pre-trip and post-trip inspections for safety compliance and vehicle maintenance.
- Collaborated with warehouse staff to efficiently load and unload deliveries.
- Maintained accurate delivery logs and documentation for inventory management.
- Navigated routes efficiently, optimizing delivery schedules and minimizing delays.
- Trained new drivers on company policies, safety procedures, and operational best practices.
- Implemented process improvements to enhance delivery efficiency and customer satisfaction.
- Resolved delivery issues promptly, ensuring high levels of service reliability and accountability.
- Managed accurate paperwork for each delivery, ensuring proper documentation of transactions and signatures.
- Enhanced delivery efficiency by optimizing routes using GPS technology and mapping software.
- Resolved minor mechanical issues quickly, avoiding potential delays in delivery schedules or the need for costly repairs later on.
- Demonstrated adaptability by adjusting to unexpected traffic conditions or weather challenges during deliveries.
- Utilized defensive driving techniques to minimize accidents or damage to cargo during transport.
- Provided exceptional customer service, addressing concerns and answering questions about delivered goods.
- Conducted thorough pre-trip inspections, identifying potential vehicle issues before starting the route.
- Navigated urban environments efficiently, minimizing travel times while adhering to traffic laws and regulations.
- Ensured compliance with all applicable local, state, and federal regulations related to commercial vehicle operation and cargo transportation.
- Reduced fuel consumption by implementing eco-friendly driving techniques and maintaining proper tire pressure levels.
- Maintained a clean driving record, ensuring the highest level of safety for both passengers and cargo.
- Improved customer satisfaction by consistently delivering products on time and in excellent condition.
- Collaborated with dispatchers to ensure timely communication of any delays or changes in delivery schedules.
- Completed daily maintenance checks on assigned vehicles to ensure optimal performance during deliveries.
- Strengthened team collaboration by participating in regular driver meetings to discuss best practices and areas for improvement.
- Developed strong relationships with clients through consistent professionalism, punctuality, and effective communication skills.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and a professional manner.
- Verified the accuracy of all deliveries against order forms.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Expedited deliveries to meet customer deadlines and requirements.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected the vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Completed routine maintenance on truck to keep in working order.
- Inspected load security and checked for damages.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Removed and unloaded packages from Box trucks for customer deliveries, using extreme care to avoid damage to goods
Production Supervisor/Manager
26 Years 7 Months- Implemented process improvements that enhanced workflow efficiency within production teams.
- Supervised daily production operations to ensure adherence to quality standards and safety protocols.
- Trained and mentored new staff on operational procedures and equipment usage.
- Monitored inventory levels and coordinated with supply chain for timely material availability.
- Conducted regular performance evaluations to identify training needs and promote employee development.
- Led cross-functional meetings to address production challenges and streamline processes.
- Analyzed production data to identify trends, facilitating informed decision-making for resource allocation.
- Developed and enforced standard operating procedures to enhance compliance and operational consistency.
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Managed team of 38 production associates, overseeing productive production processes and meeting all deadlines.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Evaluated existing production processes and identified areas for improvement.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Optimized workflow through effective resource allocation and scheduling adjustments.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Managed internal operational standards and productivity targets.
- Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
- Evaluated employee performance regularly against established benchmarks for ongoing personnel development.
- Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
- Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Collaborated with management and engineering teams to develop and implement innovative strategies for maximizing production efficiency without compromising quality standards.
- Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Achieved on-time shipments goal by empowering employees to continue success.
- Streamlined communication between departments, fostering a collaborative work environment for efficient problemsolving.
- Created an inclusive work culture that encouraged collaboration and open communication among staff members at all levels within the organization.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Conducted root cause analysis on production issues for prompt resolution, minimizing negative impacts on output rates.
- Assisted in the implementation of new systems or machinery upgrades for enhanced productivity and cost savings.
- Coordinated cross-functional teams during new product launches to transition from design to manufacturing stages.
- Resolved production bottlenecks swiftly, applying problem-solving skills to maintain smooth operations.
- Managed daily production schedules to meet challenging deadlines, adjusting workflows as necessary.
- Developed training programs for new hires, ensuring quick adaptation to production process.
- Increased team morale and productivity by fostering inclusive and an inclusive and supportive work environment.
- Cultivated a culture of excellence and accountability, leading by example and providing clear expectations.
- Facilitated team meetings to discuss progress and address any issues, promoting open communication.
- Enhanced production line efficiency, introducing automation tools where appropriate.
- Optimized labor allocation, matching skill sets with task requirements to improve output quality.
- Developed and executed continuous improvement projects, resulting in more streamlined operations.
- Improved safety standards, conducting regular training sessions and updating safety protocols.
- Conducted performance reviews, identifying areas for development and providing constructive feedback.
- Supervised ongoing daily production phases.
- Managed staff hiring, training and supervision.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Cultivated professional working relationships with peers and supervisors.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Kept accurate and detailed records of personnel progress and productivity.
- Implemented policies and standard operating procedures for continuous improvement.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Enhanced processes by pinpointing bottlenecks and working with the supervisor to resolve.
- Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored staff on best practices and operational standards to enhance team performance.
- Facilitated regular training sessions, fostering a culture of continuous improvement within the workforce.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe a professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Dispatcher
26 Years 7 Months- Managed communication between drivers and warehouse staff to ensure timely deliveries.
- Coordinated daily dispatch schedules to optimize delivery routes and improve efficiency.
- Utilized transportation management software to track shipments and monitor logistics operations.
- Trained new dispatchers on operational procedures and software systems for seamless transitions.
- Resolved customer inquiries related to order status and delivery timelines effectively.
- Implemented process improvements that enhanced overall workflow and reduced delays in dispatching.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
- Reduced fuel costs for company fleet by optimizing routes and monitoring driver performance.
- Coordinated with maintenance department to schedule routine vehicle inspections, minimizing downtime and ensuring operational efficiency.
- Streamlined dispatch operations by implementing efficient routing and scheduling systems.
- Developed strategies for improving overall dispatcher efficiency through analysis of historical data and trend identification.
- Troubleshot delivery issues while maintaining excellent customer service standards, resolving conflicts efficiently.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Coordinated dispatching of 32 drivers to accomplish daily delivery requirements.
- Assisted in resolving customer complaints and grievances.
- Scheduled and organized delivery routes.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Monitored vehicle locations to coordinate timely arrivals.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Monitored and tracked dispatch communication systems.
Receiver
26 Years 7 Months- Oversaw incoming shipments, ensuring accurate receipt and inspection of materials.
- Trained new staff on safety protocols and efficient handling of materials.
- Kept work areas clean, safe, and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Restocked products and rotated items according to standard procedures.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Assisted in resolving discrepancies between purchase orders and delivered goods promptly, minimizing negative impacts on business operations.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Provided support during peak seasons or special projects by performing additional duties as needed including assisting in picking, packing or shipping processes.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Used pallet jacks and dollies to load and unload goods from trucks and containers.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Sorted and delivered materials to different work areas and staff.
Truck Loader
26 Years 7 Months- Operated forklifts and pallet jacks to load and unload materials efficiently.
- Ensured proper stacking and securing of products for safe transportation.
- Collaborated with team members to maintain workflow and meet production schedules.
- Conducted regular inspections of loading equipment to ensure optimal performance.
- Assisted in training new employees on safety protocols and loading procedures.
- Implemented improvements in loading processes to enhance operational efficiency.
- Maintained clean and organized work areas in compliance with safety standards.
- Loaded and strapped shipments into place on trucks.
- Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
- Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
- Used forklift to lift pallets and heavy items into trucks.
- Assisted in maintaining a clean and organized warehouse, contributing to overall workplace productivity.
- Increased delivery accuracy by double-checking shipment contents against packing lists prior to loading trucks.
- Reduced truck loading times by streamlining processes and implementing time-saving techniques.
- Coordinated with dispatchers and customers to address any discrepancies or special requests related to shipments, ensuring customer satisfaction.
- Trained new hires on proper loading procedures, enhancing overall team performance and reducing errors.
- Assisted in the development of new loading strategies, leading to increased efficiency and reduced costs.
- Reduced loading errors, ensuring that all cargo matched shipping documentation.
- Safely operated forklifts and pallet jacks, maintaining zero-accident record throughout employment.
- Enhanced team morale by maintaining positive and a supportive attitude during high-pressure loading deadlines.
- Loaded a diverse range of cargo types, becoming proficient in specialized handling requirements.
- Conducted routine checks on loading equipment, contributing to a safe working environment.
- Coordinated with drivers to ensure correct loading order, facilitating smoother unloading at destinations.
- Collaborated with logistics team to optimize loading strategies, enhancing overall transport efficiency.
- Assisted in training new hires on proper loading techniques and safety protocols.
- Participated in regular safety meetings, contributing ideas that led to a reduction in workplace accidents.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Worked with team members to move and load cargo properly and safely.
- Communicated with supervisors and other personnel to coordinate loading and unloading of goods.
- Trained team members to use proper loading and unloading techniques and comply with safety procedures.
Education
High School Diploma
Skills
Safe driving practices
Loading and unloading
Heavy lifting
Defensive driving
Vehicle inspection
Route planning
GPS navigation
Fuel efficiency
Adaptable to changes
Accident reporting
Positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Safe driving
Dependable and reliable
Time management skills
Punctual and reliable
GPS and route planning
Adaptability and flexibility
Valid Driver's license
Clean driving record
Safe driving record
Customer interaction
Commercial driving
Vehicle inspections
Map reading and navigation skills
DOT compliance
Clean MVR
Cargo handling
Vehicle cleaning and maintenance
Local routes
Traffic laws
Pre-trip and Post-trip inspections
Dispatch communication
Route optimization
Current CDL license
Pallet jack and hand truck operation
Valid class B commercial Driver's license
Load securing
Accomplishments
While at Reeb Millwork, i was tasked with the loading supervisor position. the area was in disarray with people and performance, i was asked to go and fix it and hire a ne supervisor. I was able to resolve all issues, reduce damage and material not on trucks. i then hired a new supervisor and trained him to meat company standards. Once i cam from loading supervisor i became the production supervisor/manager and that point i reduced the amount of production mistake/damage to 3% from 14% I also increased production from 175 units per day to 300 units per day. while in that position i created a OSHA forklift certification program that was implemented and still used to this day.
Timeline
Class B Delivery Driver
Reeb Millwork
01.2000 - CurrentRead More
Production Supervisor/Manager
Reeb Millwork
01.2000 - CurrentRead More
Dispatcher
Reeb Millwork
01.2000 - CurrentRead More
Receiver
Reeb Millwork
01.2000 - CurrentRead More
Truck Loader
Reeb Millwork
01.2000 - CurrentRead More
Northampton High School
High School Diploma
Read More