Christopher Zepeda
Folsom,CA
Summary
Sacramento State University graduate with a Bachelor of Science in Business and a Minor in Marketing. Experienced in customer service, communication, and teamwork with a solid background in the hospitality industry. Passionate about applying business acumen and marketing strategies to contribute to organizational growth and success.
Overview
9
9
years of professional experience
Work History
Server
Lazy Dog Restaurant & Bar
03.2022 - Current
- Deliver exceptional customer service in a high-paced environment, ensuring satisfaction through attention to detail and strong interpersonal skills
- Mastered extensive menu knowledge, effectively suggesting product pairings to enhance customer experience and increase sales
- Developed excellent communication, teamwork, and multitasking capabilities
Server
Chicago Fire Pizza
09.2021 - 03.2022
- Managed high-volume orders while maintaining service quality and accuracy
Server
Red Robin
07.2018 - 03.2020
- Managed multiple customer needs simultaneously, improving efficiency and customer satisfaction
Server
BJ's Restaurant & Brewhouse
01.2020 - 03.2020
- Quickly learned and mastered a complex POS system, demonstrating adaptability and technological proficiency
Server
Tao San Jin
02.2016 - 04.2018
- Promoted from Busser to Server within three months, demonstrating initiative, reliability, and capability to rapidly adapt to increased responsibilities
Education
Bachelor of Science - Business, Marketing
California State University, Sacramento
Skills
- Strategic Marketing
- Communication & Interpersonal Skills
- Team Collaboration
- Problem Solving
- Customer Relationship Management (CRM)
- Time Management
- Adaptability & Quick Learner
- Strong work ethic
- Exceptional customer service
Professional Development And Achievements
- Proven track record of exceptional customer service and sales performance.
- Promoted quickly based on demonstrated skills, reliability, and work ethic.
Timeline
Server
Lazy Dog Restaurant & Bar
03.2022 - Current
Server
Chicago Fire Pizza
09.2021 - 03.2022
Server
BJ's Restaurant & Brewhouse
01.2020 - 03.2020
Server
Red Robin
07.2018 - 03.2020
Server
Tao San Jin
02.2016 - 04.2018
Bachelor of Science - Business, Marketing
California State University, Sacramento
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