Christopher Ziadie
Odenville
Summary
With a proven track record at Serra Toyota Birmingham, I excel in financial management and customer relationship development. My expertise in budget forecasting and knack for fostering team growth have driven significant cost savings and enhanced service delivery. Achieving impressive sales quotas, I blend strategic financial oversight with dynamic leadership, ensuring compliance and profitability.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Finance Manager
Serra Toyota Birmingham
09.2016 - 07.2024
- Examined documents and uncovered financial errors.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Mentored junior finance staff, fostering professional development and strong team dynamics.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Optimized cash flow with diligent monitoring of accounts receivable and payable.
- Negotiated favorable terms with vendors, resulting in significant cost savings for the company.
- Strengthened internal controls through regular audits and adherence to regulatory requirements.
- Created organizational structures to improve accounting and finance functions.
- Implemented risk management strategies to protect company assets and minimize losses.
- Delivered comprehensive financial training programs for non-finance managers, enhancing cross-functional understanding and collaboration.
General Manager of Food Service
Ocharlies
02.2000 - 08.2016
New Car Sales Consultant
Serra Toyota Birmingham
08.2014 - 09.2016
- Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
- Handled client questions utilizing telephone communication and electronic mail.
- Offered comprehensive knowledge of vehicle operations and brand features.
- Showcased vehicles and highlighted key features.
- Built solid referral network through satisfied customers.
- Collaborated with service department to ensure seamless vehicle delivery process, including detailing, safety inspections, and addressing any necessary repairs prior to customer handover.
- Conducted thorough vehicle walkarounds, highlighting key features to potential buyers and demonstrating value.
- Prepared purchased vehicles and completed final delivery checks.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Completed registration paperwork and sales documentation.
- Built rapport with clients through active listening, understanding their needs, and guiding them towards the most suitable vehicles.
- Outlined sales, warranty, and service procedures.
- Met all quality and regulatory requirements consistently.
- Implemented strategic negotiation techniques, resulting in mutually beneficial agreements between dealership and clients.
- Increased dealership revenue through consistent sales performance and building long-term client relationships.
- Achieved Number% of sales quota in Year.
- Fostered a positive working environment by contributing to team success through collaboration and communication efforts.
Education
High School Diploma - N/A
Sprayberry High School
Atlanta, GA07.1994
Skills
- Budget forecasting
- Financial budgeting
- Customer satisfaction
- Internal controls
- Continuous improvement
- Credit analysis
- Performance analysis
- Customer relationship development
- Regulatory compliance
- Coaching and training
- Staff training
- Mentoring and training
- Performance reviews
- Improvement recommendations
- P&L tracking
- Electronic contracting
- Financing expertise
- Lending practices
- Deal structuring
- Lender relationships
- Relationship building
- Attention to detail
- Planning and coordination
- Customer service
- Goal setting
- Sales professional
- Prioritizing and planning
- Operational reporting
- Decision-making
- Relationship building and management
- Critical thinking
- Fraud prevention
- Risk assessment
- Revenue generation
- Willing to learn
- Team building leadership
- CRM tracking
- Client relationship management
- Collections actions
- Process implementation
- Cash handling expertise
- Recruitment and hiring
- Staff management
Accomplishments
when I started at Serra Toyota in 2014, I was a new car sales for two years, both years I made Pros and Serra sales champion, selling roughly 250 cars each year exceeding the program number by 100 cars, I was then promoted into Finance and consistently Beat the objective given to me month after month, for eight years in a row, never once missing my Number, or the maximum percentage of my pay plan.
Certification
I am JMNA certified and FILES certified..
JMNA/FILES certified
I went to JMNA finance school, and I had to do files training every year and get certified in ethics and to stay up-to-date with regulatory laws pertaining to the Finance world.
Timeline
Finance Manager
Serra Toyota Birmingham
09.2016 - 07.2024
New Car Sales Consultant
Serra Toyota Birmingham
08.2014 - 09.2016
General Manager of Food Service
Ocharlies
02.2000 - 08.2016
I am JMNA certified and FILES certified..
High School Diploma - N/A
Sprayberry High School
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