Christopher A Delanoit

• Primary focus application(s) owner, utilizing agile methodologies, confluence documentation, and Jira (workflow organizer). Providing business requirements, sprint setup, testing, change control process, and deployment. Prioritize accurate reporting, yearly lifecycle scheduling, and hardware procurement in collaboration with vendor partners Dell, HP, and Lenovo.
  - Own the lifecycle application by focusing on enhancing and reworking the primary lifecycle replacement application to ensure scalability, using agile methodology both as a product owner and while working on other assigned projects within the lifecycle program.
  - Utilize ServiceNow to manage and maintain overall data consistency and integrity to mitigate financial risk for Wells Fargo, both domestically and internationally.
• Focus on accurate reporting, yearly lifecycle scheduling, and hardware procurement, working closely with our vendor partners Dell, HP, and Lenovo.
• Managed and enhanced primary life cycle replacement application throughout its life cycle, ensuring scalability through agile methodology as both a product owner and in collaboration with other assigned projects.
• Please ensure the following points are noted:
  
  - Prioritize accurate reporting, yearly lifecycle scheduling, and hardware procurement in collaboration with vendor partners Dell, HP, and Lenovo.
  - Own the lifecycle application by focusing on enhancing and reworking the primary lifecycle replacement application to ensure scalability, using agile methodology both as a product owner and while working on other assigned projects within the lifecycle program.
  Managed and maintained overall data consistency and integrity using Service Now to mitigate financial risk for Wells Fargo, domestically and internationally. Utilized Service Now to effectively manage and maintain data consistency, ensuring the integrity of information and minimizing financial risk for Wells Fargo across US domestic and international platforms.
• Created test plans to verify successful implementation of all requested changes.
• Assisted in the development of Change Control Board policies, standards, and guidelines.
• Reviewed, analyzed, and evaluated change requests from multiple stakeholders.
• Maintained detailed records on system configuration changes for audit purposes.
• Identified areas where automation can be used to streamline the Change Control process.
• Ensured compliance with internal policies as well as external regulations related to IT change management.

• Led a diverse team consisting of 12 full-time employees and 36 contractors in the enterprise PC lifecycle program.
• Manage and maintain annual budget of ~$70 million for PC hardware replacement yearly basis
• Implemented smooth transition from previous operating system by efficiently converting all computers within the organization
• Coordinated with multiple business lines to identify software requirements and configuration on hardware life cycle replacement devices software updates maintained via DSL (dynamic software library), worked with business lines to implement appropriate software and licensure on enterprise devices
• Supported hardware lifecycle program domestically and internationally for approximately 260,000 devices based on a 42-month or 3 1/2-year life cycle

Prompts created by Grammarly
- "Improve it"
- "Make it persuasive"I led a diverse team comprising 12 full-time employees and 36 contractors in the successful implementation of the enterprise PC lifecycle program.

I effectively managed an annual budget of approximately $70 million for PC hardware replacement on a yearly basis.

I oversaw a seamless transition from the previous operating system, ensuring the efficient conversion of all computers within the organization.

I collaborated with multiple business lines to identify software requirements and configure hardware life cycle replacement devices, ensuring that software updates were maintained via DSL (dynamic software library) and appropriate software and licensure were implemented on enterprise devices.
I oversaw the hardware lifecycle program for both domestic and international operations, administering a diverse range of approximately 260,000 devices with a life span of 3.5 years or 42 months.
Established efficient processes for reporting aging reports and life cycle risk MBOs, resulting in improved accuracy and timeliness.

• Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
• Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
• Provided leadership during times of organizational change or crisis situations.
• Ensured that any changes made are properly documented, tracked, tested, and approved before going into production environment.
• Identified opportunities for streamlining the Change Control process through automation or improved workflow processes.
• Analyzed system data to identify potential areas for improvement in the Change Management process.
• Created test plans to verify successful implementation of all requested changes.
• Performed unit tests on developed objects such as stored procedures and functions prior to deployment into production environment.
• Developed, implemented and maintained database systems to ensure data accuracy and integrity.
• Reviewed user requests for data access or modifications and approved or rejected accordingly.
• Collaborated with other departments to develop custom reports from the database.
• Maintained log files for tracking changes made to the database structure or content.
• Created user accounts and assigned privileges to ensure security of confidential information.
• Developed automated scripts for scheduled tasks such as backups or report generation.
• Documented all processes related to database management for future reference.
• Resolved conflicts between different users accessing the same data simultaneously.
• Performed troubleshooting on databases to identify issues and resolve them in a timely manner.
• Assisted with software upgrades, patches, bug fixes. as needed.
• Implemented policies to limit access of critical data to key personnel.
• Supported end users in selecting, procuring and using software applications.
• Coordinated with development teams to optimize database queries and indexes.

• Led the Enterprise PC lifecycle program, developing an annual schedule and budget for management approval and implementation.
• Coordinated resources across multiple departments and teams as needed for successful completion of projects.
• Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
• Maintained records of all documents related to each project including specifications, change orders, invoices.
• Facilitated resolution of conflicts between team members when necessary.
• Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
• Created and implemented processes to ensure successful completion of projects.
• Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
• Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
• Implemented effective communication protocols between internal teams working on different aspects of a given project.
• Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
• Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
• Advised other departments on best practices related to managing large-scale projects.
• Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
• Successfully implemented enterprise-wide migration project for upgrading from Windows XP to Windows 7, overseeing the annual life cycle replacement of desktops, laptops, and tablets.
• Partnered with developers to build a self-scheduling tool and enhance the lifecycle tools, enabling widespread Windows 7 hardware ordering application.
• Ensured adherence to established procedures for legal hold PC encryption and asset disposition to support PC lifecycle and Windows 7 deployment efforts.

• Does migration manager for the windows 95 to Windows XP conversion worked as a team lead for the desktop life cycle replacement project