Meticulous organizer, excellent at juggling multiple tasks and working under pressure. Former military professional seeks role in operations management. Successful at building strategic partnerships and alliances and spearheading business relationships to achieve beneficial outcomes. Dedicated serviceman focused on applying 3 years of military logistics management experience to gain employment in the civilian sector. Exceptionally hard working well-versed in supply and inventory management.
Overview
11
11
years of professional experience
Work History
Service Manager
Meineke Auto Care Center
06.2025 - Current
Coordinated with other departments to maintain streamlined and productive workflow.
Analyzed service reports to identify areas of improvement.
Developed and maintained positive relationships with customers to build rapport and trust.
Implemented strategies to increase customer service satisfaction ratings.
Negotiated with vendors to secure best prices for parts and supplies.
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Maintenance Technician/supervisor
Aerotek
02.2022 - 05.2025
Analyzed and identified equipment failure root causes and initiated correction actions.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
Supervised Number employees and scheduled shifts.
Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
Scheduled and oversaw maintenance, repair and installation activities.
Supervised team of installers and mechanics to complete work on time and to company standards.
Contributed to development, implementation, and execution of maintenance programs.
Service Manager
Bridgestone Retail Operations LLC.
09.2018 - 02.2022
nuclear propulsion plant operator
USN
07.2014 - 07.2018
Maintained 100% accountability of all assigned equipment worth millions
Documented and processed classified materials.
Operated and maintained equipment in contaminated areas.
Communicated urgent orders and directions effectively to personnel.