Christopher 'Archy' Archibald
Riverview
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
Work History
Residential Client
IBIS (frml Cove)
04.2025 - 09.2025
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Shift Lead Trainee
Hungry Greek
06.2024 - 10.2024
- Monitored inventory levels, coordinating with management for restocking needs.
- Facilitated effective communication between staff and management to enhance workflow efficiency.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
- Implemented process improvements that increased team productivity and service quality.
- Completed store opening and closing procedures and balanced tills.
- Kept employees operating productively and working on task to meet business and customer needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Helped store management meet standards of service and quality in daily operations.
Shift Manager Trainee
Burger King
03.2024 - 10.2024
- Observed and learned effective customer service techniques to enhance guest satisfaction.
- Participated in training sessions on equipment usage and maintenance procedures.
- Engaged with customers to gather feedback, helping drive improvements in service delivery.
- Maintained cleanliness and organization of work areas, ensuring a safe environment for staff and guests.
- Collaborated cross-functionally with other departments to ensure seamless coordination of shared tasks such as inventory management, merchandising, and store promotions.
Retail Merchandiser
Indemand Services
04.2022 - 09.2022
- Developed and maintained visually appealing product displays aligned with brand standards.
- Analyzed inventory levels to optimize product placement and increase sales opportunities.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Organized store merchandise racks by size, style, and color.
- Investigated current trends and innovative techniques to create unique displays.
- Utilized paper, fabric and props to create displays.
Pizza Delivery Driver
Hungry Howies Pizza & Subs
08.2021 - 12.2021
- Delivered pizzas promptly, ensuring customer satisfaction and adherence to service standards.
- Navigated routes efficiently using GPS technology, reducing delivery times significantly.
- Communicated effectively with team members to coordinate orders and ensure timely deliveries.
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
- Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
Shift Manager
Taco Bell
10.2019 - 12.2020
- Supervised daily operations, ensuring efficient workflow and adherence to quality standards.
- Monitored food safety compliance, conducting regular checks to maintain health regulations.
- Coordinated shift schedules to maximize staff coverage during peak hours, enhancing service efficiency.
- Resolved customer complaints promptly, fostering positive dining experiences and repeat business.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
Institution Cook
Florida Department Of Corrections
09.2018 - 03.2019
- Prepared a variety of dishes following standardized recipes to ensure consistency and quality.
- Assisted in menu planning, incorporating seasonal ingredients for improved flavor profiles.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Assistant Manager
Taco Bell
03.2017 - 04.2018
- Trained new employees on company policies and operational procedures to ensure compliance.
- Supported performance evaluations by providing feedback on employee productivity and development needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Lead Line Cook
Florida Department Of Corrections
10.2012 - 01.2014
- Supervised kitchen operations to ensure seamless meal preparation and service.
- Trained and mentored junior cooks in culinary techniques and safety protocols.
- Developed menu items by collaborating with chefs to enhance dining experience.
- Managed inventory levels, ensuring timely ordering of fresh ingredients.
Marketing and Promotions Manager
Nocturnal Productions
10.2009 - 04.2012
- Developed and executed comprehensive marketing strategies to enhance brand visibility and market reach.
- Led cross-functional teams to launch promotional campaigns, ensuring alignment with organizational goals.
- Managed digital marketing initiatives, leveraging SEO and social media platforms to drive engagement and traffic.
- Established key performance indicators (KPIs) to measure campaign effectiveness, driving continuous improvement initiatives.
- Boosted brand awareness by developing and executing targeted marketing campaigns.
- Leveraged digital advertising channels such as Google Ads, Facebook, Twitter Ads by creating impactful ad campaigns that generated substantial return on investment.
Education
No Degree - Business Administration
Everest University
TampaHigh School Diploma -
Riverview High School
Riverview05-2005
ServSafe Food Handling Manager - Hospitality Administration And Management
National Restaurant Association
Tallahassee, FL04-2005
Skills
**Key Skills:**
- Friendly, positive, and dependable
- Adaptable and quick learner, customer-focused
- Passionate about customer satisfaction
- Inventory control and record keeping
- Operations and staff management
- Point of sale (POS) system operation
- Supervisory and training skills
- ServSafe certified
- Event and kitchen staff coordination
- Workflow planning and safety awareness
- Professional appearance with a flexible schedule
- Food service background and quality control
- Recruitment, hiring, and employee retention
- Team leadership and customer service best practices
- Scheduling, cost control, and kitchen oversight
Accomplishments
- Supervised team of 10+ staff members.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Timeline
Residential Client
IBIS (frml Cove)
04.2025 - 09.2025
Shift Lead Trainee
Hungry Greek
06.2024 - 10.2024
Shift Manager Trainee
Burger King
03.2024 - 10.2024
Retail Merchandiser
Indemand Services
04.2022 - 09.2022
Pizza Delivery Driver
Hungry Howies Pizza & Subs
08.2021 - 12.2021
Shift Manager
Taco Bell
10.2019 - 12.2020
Institution Cook
Florida Department Of Corrections
09.2018 - 03.2019
Assistant Manager
Taco Bell
03.2017 - 04.2018
Lead Line Cook
Florida Department Of Corrections
10.2012 - 01.2014
Marketing and Promotions Manager
Nocturnal Productions
10.2009 - 04.2012
No Degree - Business Administration
Everest University
High School Diploma -
Riverview High School
ServSafe Food Handling Manager - Hospitality Administration And Management
National Restaurant Association