Chris Pominski
Lebanon,TN
Summary
Knowledgeable Manager with solid history of managing restaurant operations and enhancing customer satisfaction. Proven track record of optimizing workflow and improving staff performance through effective training and leadership. Demonstrated ability to manage inventory and ensure compliance with health and safety regulations.
Overview
11
11
years of professional experience
Work History
Sales Manager /Piano Technician
A.M.O. Pianos
01.2024 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships.
- Learned a new trade in tuning pianos.
- Educated clients regarding their piano's health, and suggested a level based service with a success rate.
Bartender
Ruby Tuesday
09.2023 - 01.2024
- Served high customer volumes during peak times,
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Manager
The Cheesecake Factory
11.2022 - 07.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Assistant General Manager
Cajun Steamer
03.2020 - 12.2022
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on daily operations.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Bar Focus.
Manager
4Top Hospitality
01.2022 - 11.2022
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Opened a new restaurant.
- Worked for multiple locations/concepts
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Client Analyst II
Change Healthcare
01.2018 - 03.2020
- Participated in ongoing professional development opportunities to stay current with industry best practices.
- Maintained client accounts I was assigned through an IT support role.
- Facilitating client interactions with IT/DEV to create innovations our client's needed to initiate automatic patient payments which led to additional revenue for our client, and company.
Hourly Management
Chuy's
07.2016 - 01.2018
- Fostered strong relationships with clients by providing exceptional customer service.
- Sauce cook.
- High Volume.
- Broke sales records frequently while employed with Chuy's
Hourly Management
Chili's Restaurant
04.2014 - 06.2016
- Multiple skillsets.
- Effective BOH and FOH skills.
Education
Vol-State & MTSU
01.2024
Skills
- Customer Service
- Leadership
- Analytics
- Problem-solving
- Relationship building
- Goals and performance
- Product knowledge
- Verbal and written communication
- Positive and upbeat
References
Available upon request
Timeline
Sales Manager /Piano Technician
A.M.O. Pianos
01.2024 - Current
Bartender
Ruby Tuesday
09.2023 - 01.2024
Manager
The Cheesecake Factory
11.2022 - 07.2023
Manager
4Top Hospitality
01.2022 - 11.2022
Assistant General Manager
Cajun Steamer
03.2020 - 12.2022
Client Analyst II
Change Healthcare
01.2018 - 03.2020
Hourly Management
Chuy's
07.2016 - 01.2018
Hourly Management
Chili's Restaurant
04.2014 - 06.2016
Vol-State & MTSU
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