Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Eugene Davis

Austin,TX

Summary

Job Related Summary: ∙ 10+ years of experience with Microsoft Office products (Access, Excel, PowerPoint, Word and Outlook). ∙ 5+ years of experience in SalesForce. ∙ 10+ years of experience in administrative, clerical and sales. ∙ Excellent communication and interpersonal skills. ∙ Sales experience with Deloitte Technology Fast 500 company ∙ Sales experience with premier SMB partner Lead Generation Summary: ∙ Ten years of business experience with the positions of increasing responsibility as General Administrative support, Clerk, Customer Service Representative, Sales and Marketing and Collections. ∙ Knowledge in commercial depository, business administration, data entry and quality control procedures. ∙ Possess strong Organizational skills.

Overview

9
9
years of professional experience

Work History

Deal Desk Analyst

Procore
05.2022 - 05.2023
  • Partnered with emerging accounts, with focus on case management
  • Helping resolve complex situations as well as helping push quotes through CPQ and to configure, price, quote tools and quote-to-cash process.
  • Point of contact and subject matter expert on quote and order form creation & questions.
  • Invoicing/PO requirements, special pricing, operations, approval policies, commercial terms, and troubleshooting of deal issues and sales escalations.

Sales Operations Analyst

Segment/Twilio
09.2021 - 03.2022
  • Provide troubleshooting assistance for customer orders, account statuses, and relevant problems.
  • Provide data and guides to help sales team.
  • Develop and monitor performance indicators.
  • Manage sales tracking tools and report on important information.
  • Keep record of sales trends.

Sales Operations Analyst

Dell
01.2014 - 08.2021
  • Processing channel partner deal registration pricing requests.
  • Analyzing Salesforce account data for proper
  • Registration/account alignment and overall accuracy.
  • Managing direct/channel sales' requests regarding registrations through case logs.
  • Validating approval of registrations based on salesforce data, and company / legal requirements.
  • Advising/point-of-contact for all sales teams regarding channel rules of engagement and specific company processes regarding registrations
  • Assisting sales teams with coordinating fulfillment changes on deals via direct or channel distribution.
  • Microsoft

Education

Bachelor of Applied Arts - Psychology

PRAIRIE VIEW A&M UNIVERSITY
Prairie View, TX

Completed coursework towards cables. Completed coursework towards Supervisory Training - undefined

B.A. - Psychology

HUSTON - TILSTON UNIVERSITY
Austin, TX
05.2010

A.A - undefined

AUSTIN COMMUNITY COLLEGE

Loan Specialist Training - undefined

Data Entry Training, National Bank - undefined

Killeen Access 2000 Basic, National Bank - undefined

NATIONAL BANK Killeen Computer Applications - undefined

Customer Service Training - undefined

Killeen Sales Professional Training Child Psychology - undefined

Skills

  • CPQ, Zuora, Ironclad , Slack
  • Microsoft Word, Excel, Outlook, PowerPoint
  • SalesForce, CRM, Zoho, Lead Generation
  • Ten key by touch, PowerPoint
  • Balance, Microsoft Word
  • Data Entry, Spreadsheet
  • Microsoft office
  • Outlook

Timeline

Deal Desk Analyst

Procore
05.2022 - 05.2023

Sales Operations Analyst

Segment/Twilio
09.2021 - 03.2022

Sales Operations Analyst

Dell
01.2014 - 08.2021

Bachelor of Applied Arts - Psychology

PRAIRIE VIEW A&M UNIVERSITY

Completed coursework towards cables. Completed coursework towards Supervisory Training - undefined

B.A. - Psychology

HUSTON - TILSTON UNIVERSITY

A.A - undefined

AUSTIN COMMUNITY COLLEGE

Loan Specialist Training - undefined

Data Entry Training, National Bank - undefined

Killeen Access 2000 Basic, National Bank - undefined

NATIONAL BANK Killeen Computer Applications - undefined

Customer Service Training - undefined

Killeen Sales Professional Training Child Psychology - undefined

Christopher Eugene Davis