Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Education
Languages
Websites
Timeline
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Christopher Imbuye Omutimba

West Farmington,OH

Summary

Ground Dispatcher with a strong track record of enhancing operational efficiency and resolving complex issues. Expertise in fostering relationships with decision makers, customers, and team members to achieve organizational objectives. Extensive experience in load control, cargo handling, ramp handling, and aviation security. Prepared to apply skills and knowledge to tackle new challenges in the industry.

Overview

29
29
years of professional experience

Work History

Ground Dispatcher

Emirates Airlines
Dubai, United Arab Emirates
09.2009 - 01.2023
  • Executed key decisions to offload passengers, baggage, and cargo, ensuring adherence to flight schedules.
  • Took accountability for accepting last-minute delays or load adjustments to maintain operational efficiency.
  • Planned and expedited aircraft turnarounds by coordinating with stakeholders for timely departures.
  • Recorded all individual turnaround flights on Dispatch Report Card for post-flight reconciliation and process improvement.
  • Coordinated with internal teams and external agencies to ensure resources were serviceable and positioned pre-arrival.
  • Communicated effectively with drivers and personnel to facilitate timely delivery of goods and materials.
  • Resolved conflicts with customers and staff, fostering professional relationships and mutual respect.

Cargo Handling Supervisor

Emirates Sky Cargo
Dubai, United Arab Emirates
10.2006 - 09.2009
  • Achieved productivity targets for Cargo Handling Assistants across ramp and quality control sections.
  • Supervised loading operations and conducted final checks on aircraft designated for cargo transport.
  • Developed load plans for flights, optimizing space utilization while ensuring safety standards compliance.
  • Verified cargo documentation and condition to maintain adherence to quality standards.

Senior Cargo Handling

Emirates Sky Cargo
Dubai, United Arab Emirates
11.2003 - 09.2006
  • Planning and communicating requirements to build-up teams for Loading of Cargo products for carriage on assigned aircraft in accordance with priorities and volume/payload available, optimum utilization of capacity and revenue generation.
  • Ensuring correct procedures and equipment deployed for acceptance, storage, handling and loading of dangerous goods and special loads for safety of aircraft, personnel and passenger.

Loading Team Leader

DNATA, Airport
Dubai, United Arab Emirates
12.1999 - 11.2003
  • Managing allocated resources (both staff and equipment), as well as the safe arrival and on-time departure activities (on-loading, off-loading, and ground support) of aircraft on the ramp.
  • Providing leadership and direct supervision to a team of staff who are undertaking all loading and equipment operation activities to handle incoming and outgoing flights as allocated.
  • Supervising the loading and off-loading of aircraft in accordance with loading instructions, liaising with all departments and sections where required.
  • Effectively liaising with all concerned sections to ensure that adequate, serviceable loading and offloading equipment is available on time for flight handling.
  • Strictly complying with all relevant company Standard Operating Procedures, Work Instructions, Airport Authority Standards, and regulatory requirements.
  • Monitoring all safety issues and ensuring that all team members comply with laid-down safety regulations at all times.
  • Immediately report any damage to aircraft, equipment, or any injury to a team member.
  • Working under time constraints to ensure the safe, on-time departure of aircraft, and that service delivery targets and schedules are consistently met within the boundaries of safety and regulatory requirements.
  • Briefing team members, allocating tasks, and overseeing activities.
  • Carrying out ongoing performance management by undertaking reviews and assessments, identifying training needs, and coaching and supporting on-the-job training for all team members.

Ramp Cargo Operations Clerk

African Cargo Handling LTD
Nairobi, Kenya
06.1999 - 12.1999
  • Planning cargo aircraft, mainly Boeing 727, 747, and MD11.
  • Coordinating the crew with respect to hotel reservations and ensuring wake-up calls.
  • Communicating any irregularities pertaining to aircraft schedules.
  • Coordinate the arrival and departure of cargo shipments, ensuring timely and efficient processing of all shipments.
  • Manage all documentation and paperwork related to cargo shipments, including customs declarations, bills of lading, and shipping manifests.
  • Oversee the loading and unloading of cargo from aircraft, ships, and trucks, ensuring proper handling, safe stowage, and adherence to procedures.
  • Conduct inspections to identify damage, discrepancies, or irregularities in cargo, and report findings to the relevant authorities.
  • Liaise with customs officials to facilitate smooth cargo clearance, ensuring compliance with import and export regulations.
  • Collaborate with freight forwarders, shipping companies, and other logistics providers to arrange transportation, and ensure seamless delivery of goods.
  • Address and resolve missing, delayed, or damaged cargo issues by coordinating with relevant parties for efficient solutions.
  • Prepare and maintain accurate records and reports for all cargo activities, including shipment documentation, and inventory records.
  • Assist customers with inquiries about cargo status, pricing, and available services.
  • Ensure proper labelling, packaging, and cargo preparation for transport in line with regulations and company policies.
  • Work with warehouse teams to ensure cargo is properly stored, handled, and organized before shipment.

Operations Officer

Lufthansa
Nairobi, Kenya
04.1997 - 04.1998
  • Coordinated personnel and logistics for operations exercises, producing highly trained personnel for critical roles.
  • Managed all operational affairs, including crew management and support.
  • Supervised, motivated, and evaluated operation assistants and equipment operators.
  • Ensured staff training met ISO 9001 standards to maintain compliance.
  • Established and maintained statistical data for efficient operations evaluation.
  • Planned and issued loading instructions for B474, MD 11, and A727 cargo flights.
  • Enhanced responsiveness to unit reports, prompting swift management actions.
  • Updated standard operating procedures (SOPs) based on stakeholder feedback for clarity.

Assistant Attaché

Intercontinental Hotel
Nairobi, Kenya
02.1994 - 04.1994
  • Welcomed guests with professionalism and friendliness at front desk reception.
  • Managed customer bookings and inquiries, ensuring efficient service delivery.
  • Processed daily sales reports to track revenue on a day-to-day basis.
  • Collaborated with management to enhance specific business operations.
  • Answered incoming calls to address requests and transfer messages promptly.
  • Monitored office supplies and materials, maintaining adequate stock levels.

Education

DIPLOMA - Aviation

Universal Group of Colleges
Nairobi Kenya
06.1992

High School Diploma -

The Aga Khan High School
Nairobi Kenya
11.1991

Skills

  • Ramp and cargo operations
  • Crisis management
  • Conflict resolution
  • Operations management
  • Customer experience
  • Teamwork and adaptability
  • Dispatching personnel
  • Cargo loading
  • Safety compliance
  • Customer service
  • Team leadership
  • Communication skills
  • Equipment operation

Affiliations

Highly organized and creative leader and multi-tasker with proven track record of overseeing day to day operations, as well as effectively managing employees within a fast paced environment. Highly motivated self-starter and innovative problem solver who takes a proactive approach to resolving challenges. Recognized leader among peers.

Languages

6,6,6

Education

false

Languages

English
Native/ Bilingual
German
Professional
Swahili
Native/ Bilingual

Timeline

Ground Dispatcher

Emirates Airlines
09.2009 - 01.2023

Cargo Handling Supervisor

Emirates Sky Cargo
10.2006 - 09.2009

Senior Cargo Handling

Emirates Sky Cargo
11.2003 - 09.2006

Loading Team Leader

DNATA, Airport
12.1999 - 11.2003

Ramp Cargo Operations Clerk

African Cargo Handling LTD
06.1999 - 12.1999

Operations Officer

Lufthansa
04.1997 - 04.1998

Assistant Attaché

Intercontinental Hotel
02.1994 - 04.1994

DIPLOMA - Aviation

Universal Group of Colleges

High School Diploma -

The Aga Khan High School

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