Christopher J Ludwig
Vienna,VA
Summary
Versatile, dedicated and hard working leader who strives to leave a positive impact. Reliable and decisive decision maker in environments of high stress and volume.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Corporate Manager
Fleet Clean USA
Springfield, VA
10.2021 - Current
- Increased company revenue by 310% since start date.
- Cultivated and manage B2B sale transactions.
- Carry out customer service duties and detail corresponding information in company CRM.
- Analyze profit and loss, balance sheet and other financial statements to improve company growth and development.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Developed incident management strategies to promote troubleshooting and root cause analysis.
- Performed timely and budget-complying project management on multi-faceted issues.
- Supported corporate committee and generated status update reports on strategy and initiative effectiveness while offering corrective actions.
- Liaised with buyers and sellers to coordinate statements, payment schedules and cost analyses.
- Analyzed quarterly sales statistics and prepared analyses for quarterly benchmarks.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Created schedules and monitored payroll to remain within budget.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Guided management and supervisory staff to promote smooth operations.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Set pricing structures according to market analytics and emerging trends.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Led startup and creation of operational procedures and workflow planning.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Developed business from ground up and prepared records and operations for smooth handover to new owners.
- Created and maintained reports on progress, costs and timelines for each project.
- Reviewed financial documents such as balance sheets, income statements, budgets.
Area Center Supervisor
Office for Children
Fairfax, VA
09.2012 - Present
- Developed and lead curriculum training for staff, new hires and supervisors employed by Fairfax County Government.
- Delivered and maintained operations and services rendered to 3,000 families using program daily.
- Coached and mentored 50+ staff members through constructive feedback to develop long-term career goals.
- Conducted employee evaluations and reviews.
- Served as bridge between customers and operations. Addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Worked closely with technical specialists in modernization of training materials with focus on elevating instructional environments.
- Sourced or wrote curricula and lesson plans for operations under responsibilities.
- Mentored team members to succeed and advance within department and company.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Developed and deepened relationships with center children and families.
- Generated reports detailing project information and predictions.
Education
Some College (No Degree) - Business Administration And Management
George Mason University
Fairfax, VAHigh School Diploma -
Justice High School
Falls Church, VA2011
Skills
- Leadership
- Communication
- Task Management
- Detail Oriented
- File and data retrieval systems
- Customer relations
Certification
- First Aid
- CPR
- MAT
- MAT for Diabetes
- Childhood Development
Timeline
Corporate Manager
Fleet Clean USA
10.2021 - Current
Area Center Supervisor
Office for Children
09.2012 - Present
Some College (No Degree) - Business Administration And Management
George Mason University
High School Diploma -
Justice High School
Similar Profiles
Patrick DollPatrick Doll
Owner at Fleet Clean USAOwner at Fleet Clean USA
Tyrone SheppardTyrone Sheppard
Assistant Operations Manager at Fleet CleanAssistant Operations Manager at Fleet Clean
Casie CampbellCasie Campbell
Executive and Administrative Assistant to CEO at Clean FleetExecutive and Administrative Assistant to CEO at Clean Fleet