Summary
Overview
Work History
Skills
References
Timeline
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CHRISTOPHER SANTIAGO

Summary

Dynamic manager with a proven track record, excelling in project management and staff development. Successfully led a team of 15+ to exceed operational goals through strategic planning and resource allocation. Passionate about fostering strong customer relations and driving results in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Group Manager

ASG
Holmdel, NJ
02.2023 - 08.2025
  • Oversaw 15+ employees responsible for daily operations pertaining to BAU and FTTP work in states of NJ, NY, and PA
  • Lead workforce to meet and exceed workload expectations in the above areas through planning and resource allocation

Drafting Technician II

ASG
11.2021 - 02.2023
  • Transform telecom geographical drawings into easy to read straight-line diagrams.
  • Help with training and support of drafters on standards and practices.

Asset Recovery Specialist

Arrow Electronics
Edison, NJ
06.2019 - 08.2019
  • Provided IT Asset Disposition and Recovery services in accordance with each client's statement of work. Packaging or onsite shredding of assets.
  • Responsible for all inventory management, onsite scanning, and reconciliation.
  • Ensured the scope of the project for each client was met and exceeded.

Team Leader

Whole Foods Market
Bridgewater And Middletown, NJ
10.2018 - 01.2019
  • Provided leadership and direction for completion of daily operations involving merchandising, buying, profitability, expense control, labor, and scheduling.
  • Fostered employee relations through effective communication, training and development coaching.
  • Used sales tracking software to analyze trends and adjust buying patterns.
  • Lead a team of 20+ members.

Associate Team Leader

Whole Foods Market
07.2017 - 10.2018
  • Assisted Team Leader in completion of daily operations involving merchandising, buying, profitability, expense control, labor, and scheduling.
  • Helped train and develop new Team Members on proper procedures including FIFO, Weights and Measures, health and sanitation, and organic compliance.
  • Worked with buyer to ensure product freshness, quality, and proper execution of merchandising plans from regional.

Buyer/ Supervisor

Whole Foods Market
06.2016 - 07.2017
  • Worked closely with leadership to plan and execute buying and marketing strategies.
  • Inventory product accurately to make sure the guests are provided with the freshest and highest quality product.
  • Analyze sales trends to maximize sales potential.

Produce Team Member

Whole Foods Market
06.2015 - 06.2016
  • Upheld sanitary and quality standards on cut fruit and vegetables to ensure a fresh and appealing display by keeping cases well stocked.

Assistant Manager

Burger King
Middletown, NJ
03.2014 - 06.2015
  • Guide and train Team Members on stations, policies, processes, and products.
  • Implemented marketing plans, maintained inventory, managed labor, and applied financial reports across shifts to maximize restaurant results.

Skills

  • Project management
  • Customer relations
  • Staff development
  • Strategic planning
  • Production tracking
  • Analytical skills

References

References available upon request.

Timeline

Group Manager

ASG
02.2023 - 08.2025

Drafting Technician II

ASG
11.2021 - 02.2023

Asset Recovery Specialist

Arrow Electronics
06.2019 - 08.2019

Team Leader

Whole Foods Market
10.2018 - 01.2019

Associate Team Leader

Whole Foods Market
07.2017 - 10.2018

Buyer/ Supervisor

Whole Foods Market
06.2016 - 07.2017

Produce Team Member

Whole Foods Market
06.2015 - 06.2016

Assistant Manager

Burger King
03.2014 - 06.2015

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CHRISTOPHER SANTIAGO