Christopher L Vickrey
Las Vegas,NV
Summary
Strategic Operations and Site Manager with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 25 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Operations Manager
PLI International
03.2022 - 01.2023
- Effectively and efficiently managed 4 divisions and 356 employees in daily operations of gift card production, ensuring completion of customer orders with millions of cards per order
- Identified and resolved unauthorized, unsafe, or ineffective practices reducing TRR by 35% and under goal for year.
- Developed and implemented strategies and trained and guided team members resulting in highest production year in company history for Las Vegas.
- Developed systems and procedures to improve operational quality and team efficiency resulting in reducing non-conformances reported by 30%
- Raised property accuracy and accountability by creating new automated tracking method for both in work and static inventory.
Manufacturing Engineering Manager
Kratos Unmanned Aircraft Systems
11.2017 - 03.2022
- Led 45 Manufacturing Engineers in development, production, engineering, and manufacturing of eight unmanned aircraft platforms.
- Developed library of over one thousand production process documents in three company sites.
- Designed and implemented Corrective Action Board, served as CAB Board member for Engineering
- Strategically selected lean manufacturing tools such as value stream and kanban to develop, evaluate, reduce cycle time and meet target production improvement goals. Reduced process flow time by 20% using tools like takt times, line flow and line balancing.
- Applied statistical methods to estimate future manufacturing requirements resulting in 18 percent production increase in first year and over 25 percent in subsequent years.
- Responsible for multi-million-dollar yearly operations budgets to include machine tooling, CMM and CNC programming software, Catia and Cad Cam and training/
- Promoted Design for Manufacturability philosophy.
Sr. Product Manager, Operations Manager
Amazon
04.2016 - 11.2017
- Developed Standard Operating Procedures (SOP’s) and managed all customer service issues and arbitrage as Senior Product Operations Manager
- Reduced customer concessions by 25% during first year and 10% in subsequent years.
- Developed new Quality grading and auditing systems and procedures to improve operational quality of customer returned products with third party vendor using DPO and DPMO methodology.
- Implementation of new quality monitoring system reduced grading errors by 50% first year and saved over $2 million USD in fees
- Strategically planned and then implemented the move of the entire grading operations to Amazon facility to maximize productivity and cost savings
- Designed and oversaw new internal grading line physical set-up, established manpower requirements, and provided Project plan from inception to completion, saving $750,000 in initial savings by repurposing existing hardware and equipment for grading line.
- Developed and introduced new "how to" manual for grading associates at new internal site and monitored training successfully.
Chairman
Lockheed Prod Ops Corrective Action Board
01.2013 - 04.2016
- Led CAB for Marietta Production Operations and Engineering Technology Departments
- Managed all Corrective action, internal corrective actions, and customer Audit Findings for Production Operations at Marietta, Clarksburg, and Greenville Sites reducing audit findings by 15% in first year.
- Identified and maintained records of all non-conforming processes and Corrective Action findings (including BSI and AOI) for Marietta Site
- ITAR Certification maintained (F35)
- Developed BSI and AOI record keeping process saving ~20-man hours per event.
- Spearheaded development and implementation of corporate governance strategies, confirming compliance with regulations at all times
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities
Manufacturing Engineer (Senior Staff) MPS Group Supervisor/Lead
10.2006 - 04.2015
- Supervised operations of Manufacturing Process Standards Group of 13 Manufacturing Engineers
- Implemented libraries and promoted configuration control vaulting for over 1500 technical procedural proprietary documents
- Modernized technician production training with new “video process instructions resulting in production savings of 2400 hours per year on C130 aircraft, three hundred hours on C5 aircraft, and 1600 hours per year on F22 aircraft
- Invented “Torque-Wizard” software program used in all Lockheed Martin sites resulting in corporate savings over multiple platforms estimated at $3 million.
Supervisor
Lockheed
10.2001 - 10.2006
- Provided supervision for build and testing of F22 mid bodies reducing production days per unit by 10% and quality defects to zero per aircraft. Promoted to Engineering Department.
- As Manufacturing Engineering Supervisor, applied strong leadership talents and problem-solving skills managing the Fabrication Department producing metallic and composite parts
- Performed continuous improvement actions to prevent recurring non-conforming processes and generated reports detailing findings and recommendations.
- Reduced quality rejections by 18% yearly savings estimated at $1.5 million annually.
Site Lead
Raytheon Contract Field Teams
05.1998 - 10.2001
- Hired and managed 3 Divisions (150 members) of contract field team in Hydraulics, Electronics and Facilities maintenance.
- Implemented best practices and safe operating procedures
Education
Master of Science - Management
Texas A&M University - Commerce
Commerce, TX11.2015
Bachelor of Science - Business Management
University of Phoenix
Phoenix05.2011
Skills
- Site Installations
- Inventory Procurement
- Business Development
- Project Management
- Corrective Actions
- Coordinate Team Operations
- Operations Oversight
- Strategic Planning
- Project Coordination
- Staff Management
- Ms Office
- Regulatory Requirements
- Material Logistics
- Inventory Control Processes
- Cycle Counts
- Operational Requirements
Accomplishments
- Invented “Torque-Wizard” software program used in all Lockheed Martin sites resulting in corporate savings over multiple platforms estimated at $3 million,
- Developed new procedures for Amazon Trade In, saving approximately $2 million per year by implementing QA process for grading and auditing of customer products, reducing grading errors by 50% first year.
- Reduced non-conformances reported by 30% first 8 months while leading the highest production year in company history for Las Vegas site.
- Developed BSI and AOI record keeping process using Tableau software system, saving ~20-man hours per event.
Certification
Tableau Software – U.C. Davis, 2017 – Certificate; Leadership Training, Six Sigma, Broadvision Software; Root Cause Analysis; Integrated Corrective Action; Machining Operations, Catia 3D Modeling, Project Management, Fuel Systems, Hydraulic Systems, Printing Machines, all Microsoft applications. Project Management. PMP Certification in process.
Timeline
Operations Manager
PLI International
03.2022 - 01.2023
Manufacturing Engineering Manager
Kratos Unmanned Aircraft Systems
11.2017 - 03.2022
Sr. Product Manager, Operations Manager
Amazon
04.2016 - 11.2017
Chairman
Lockheed Prod Ops Corrective Action Board
01.2013 - 04.2016
Manufacturing Engineer (Senior Staff) MPS Group Supervisor/Lead
10.2006 - 04.2015
Supervisor
Lockheed
10.2001 - 10.2006
Site Lead
Raytheon Contract Field Teams
05.1998 - 10.2001
Master of Science - Management
Texas A&M University - Commerce
Bachelor of Science - Business Management
University of Phoenix
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