CHRISTOPHER LEAL
San Antonio
Summary
Highly experienced and results-oriented Director of Environmental Services with a proven track record of success in leading and managing large housekeeping and environmental services teams in healthcare settings. Expertise in developing and implementing effective infection control and prevention programs, ensuring compliance with all regulatory requirements, and maintaining a clean, safe and healthy environment for patients, staff, and visitors.
Overview
12
12
years of professional experience
Work History
Director of Environmental Services
Hospital Healthcare Systems
CHRISTUS Mother Francis Hospital
05.2023 - Current
- Oversaw the operations of the Environmental Services department including housekeeping, laundry, and waste management for two hospitals and six off-site clinics.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Developed and implemented policies and procedures to ensure compliance with state and federal regulations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established team priorities, maintained schedules and monitored performance.
Assistant Director of Environmental Services
Texas Vista Medical Center
10.2019 - 05.2023
- Monitored and maintained operating budgets by managing supplies and equipment inventory
- Performed regular inspections and evaluations of facility to recommend and facilitate action items
- Conducted staff meetings and communicated with members of other departments to coordinate housekeeping activities
- Planned work schedules, hours, areas of work and job duties to effectively render housekeeping services
- Maintained and improved customer and patient satisfaction with consistent follow-up
- Complied with health, safety, OSHA and industry regulatory agencies to minimize hazards and support safe and healthy work environment
- Worked with team members from multiple departments to maintain strict cleanliness standards
- Led housekeeping team of 13 staff to support EVS operations
- Recruited, interviewed, hired and developed staff performance through regular and timely assessments
- Handled spills in work and common areas and used proper methods to clean and sanitize each material
- Cleaned certain pieces daily and maintained weekly, monthly and semi-annual procedures for less critical lines
- Implemented change to environmental service program to enhance desirability of facility
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness
- Implemented extra protections during seasons with higher risks of infections such as flu.
Director of Housekeeping
Sunrise Nursing Home
12.2016 - 01.2020
- Created schedules, shift reports and other business documents
- Supervised and trained all new employees to maximize quality of service and performance
- Reorder housekeeping supplies and manage budget
- Scheduled team of 11 employees to maintain efficient staff levels during peak periods, including holiday
- Check rooms and common areas to ensure cleanliness at all times
- Stripped and waxed resident rooms and hallways
- Buffed all rooms and hallways
DIRECTOR oF HOUSEKEEPING
WESTOVER HILLS REHABILITAION
10.2011 - 12.2016
- Created schedules, shift reports and other business documents
- Supervised and trained all new employees to maximize quality of service and performance
- Reorder housekeeping supplies and manage budget
- Scheduled team of 11 employees to maintain efficient staff levels during peak periods, including holiday
- Check rooms and common areas to ensure cleanliness at all times
- Tripped and waxed resident rooms and hallways
- Buffed all rooms and hallways
Education
Associate of Applied Science - Business Management in Healthcare Support Systems
Southwest University At El Paso
El Paso, TX08.2023
HIGH SCHOOL DIPLOMA -
Southwest High School
San Antonio, TX06.2000
Skills
- Leadership
- Critical Thinking
- Decision Making
- Hardworking
- Reliable
- Task Driven
- Methods Standardization
- Work Scheduling
- Team Supervision
- Chemical Handling
- Schedule Management
Timeline
Director of Environmental Services
Hospital Healthcare Systems
05.2023 - Current
Assistant Director of Environmental Services
Texas Vista Medical Center
10.2019 - 05.2023
Director of Housekeeping
Sunrise Nursing Home
12.2016 - 01.2020
DIRECTOR oF HOUSEKEEPING
WESTOVER HILLS REHABILITAION
10.2011 - 12.2016
Associate of Applied Science - Business Management in Healthcare Support Systems
Southwest University At El Paso
HIGH SCHOOL DIPLOMA -
Southwest High School