Christopher M Moreno
Los Angeles,CA
Summary
Seeking New Opportunities as a server. Ready and eager to work and grow. Fast learner, team player and prompt. Able to collaborate with my team or manage various tasks on my own. Great customer service skills, communication skills. Able to create a report with customers and staff. Bring optimism and positive energy. Exceptional Problem solving skills.
Overview
12
12
years of professional experience
Work History
Loss Prevention Specialist
Ross Dress for Less
Los Angeles
02.2024 - Current
- Investigated customer complaints related to fraud and identity theft issues promptly and thoroughly.
- Developed and implemented loss prevention procedures to reduce inventory shrinkage.
- Responded quickly to emergency situations, such as robberies or assaults, providing support until police arrived.
- Inspected merchandise for compliance with theft prevention policies.
Server
Norms Restaurants
Los Angeles
06.2021 - 01.2024
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
Battery Service Technician
L.A. Tow
Los Angeles, CA
11.2018 - 09.2020
- Used hand and power tools to work safely with different types of batteries.
- Install new triple A batteries or provide a jump start to get the vehicle going.
- I provide great costumer service while preforming an analysis on the motored vehicles battery, starter and alternator.
- Change spare tires and provided air for various vehicles.
- Preform lock outs on almost any vehicle.
- Provide Gas for stranded motored vehicles.
- Main focus is to get the vehicle going or provide a tow if necessary.
Assistant Manager
McDonald's
Santa Monica, CA
03.2012 - 02.2018
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Organized schedules, workflows and shift coverage to meet expected business demands.
Education
High School Diploma -
Venice Skills Center
Venice, CA12.2007
Skills
- Bilingual, English/ Spanish
- Customer service
- Team building
- Inventory management
- Team management
- Organization
- Problem resolution
Languages
Spanish
Professional
Timeline
Loss Prevention Specialist
Ross Dress for Less
02.2024 - Current
Server
Norms Restaurants
06.2021 - 01.2024
Battery Service Technician
L.A. Tow
11.2018 - 09.2020
Assistant Manager
McDonald's
03.2012 - 02.2018
High School Diploma -
Venice Skills Center
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