Christopher M. Noethe
Human Resource Professional
Lancaster,WI
Summary
Well-organized Human Resources professional bringing 3 years of superior performance in fast-paced HR environments. Communicative and decisive with focus on improving and retaining quality in HR administration, payroll and recruiting.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
HR Specialist
Skyline Champion Homes
Lancaster, WI
04.2021 - 06.2022
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Advocated for staff members and counsel supervisors to identify and resolve conflicts.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
ER Registration
Grant Regional Health Center
Lancaster, WI
02.2021 - 06.2021
- Secured confidential patient information from unauthorized access.
- Collected, organized and entered patient data into medical systems.
- Retrieved medical data for physicians and patients.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Assistant Store Director
Gordy’s
La Crosse, WI
01.2018 - 03.2020
- Supervised employees and different store departments.
- Responded to customer complaints and comments.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Liaised with store manager to set up visually appealing layout for store merchandise.
- Conducted inventory analysis to determine optimal stock levels.
- Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance.
- Double-checked product pricing and displays.
- Answered product questions and assisted customers in selection and checkout.
- Answered questions about store policies and addressed customer concerns.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
Technical Service Rep
Authenticom
La Crosse, WI
10.2016 - 01.2018
- Prepared product performance reports by collecting data on customer feedback and reported failure rates.
- Monitored call queues, call volumes and other performance metrics to detect and rectify weaknesses in response times and measures.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Followed diagnostic and remediation policies, applying prescribed support methods to assigned tickets.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Documented support interactions for future reference.
Education
MBA - HR Management
Upper Iowa University
Fayette, IA 01.2020 - 12.2021
Bachelor’s Degree - Business Administration & Management
Upper Iowa University
Fayette, IA 03.2013 - 04.2016
Skills
Trainingundefined
Affiliations
Lancaster Chamber of Commerce Director
Timeline
HR Specialist
Skyline Champion Homes
04.2021 - 06.2022
ER Registration
Grant Regional Health Center
02.2021 - 06.2021
MBA - HR Management
Upper Iowa University
01.2020 - 12.2021
Assistant Store Director
Gordy’s
01.2018 - 03.2020
Technical Service Rep
Authenticom
10.2016 - 01.2018
Bachelor’s Degree - Business Administration & Management
Upper Iowa University
03.2013 - 04.2016
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