Extremely motivated and logical business student perusing degrees in Management and Finance & Economics. Responsible and motivated, ready to apply education and prior experience in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Appreciates structured environments, but can also thrive in unstructured or flexible situations. Adept at working effectively unsupervised and quickly mastering new skills.
Owned and operated a small business for 5 years throughout school.
Work History
Logistics and Customer Support Team Lead
Kottio Wholesale
Pittsburgh, PA
Virtually managed all shipping and logistics from the company warehouse ensuring minimization and swift resolution of issues.
Managed company records, inventory information, spreadsheets utilizing Google Sheets and Microsoft Excel.
Communicated with customers and clients ensuring high levels of customer satisfaction.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Reviewed employees' work to check adherence to quality standards and proper procedures.
Identified and resolved customer service and product control issues to minimize adverse effects to management and business direction.
Involvement in strategic business meetings regarding future growth, opportunities, etc.
Entrepenuer
Self Employed
5 years of small business experience operating as a sole proprietorship.
Managed all business records and financials including sales, inventory, purchases, etc.
Application of Excel and Google Sheets in a business context
Management of multiple store clients ensuring highest quality of customer service.
Industry expert in the area of authentic, high end sneakers and clothing.
Over $60,000 in business conducted part time while attending college.
Wellness Center Attendant
Shepherd University Wellness Center
Shepherdstown, WV
Ensured compliance with safety regulations within the facility.
Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
Maintained high standards of cleanliness throughout the facility during Covid-19.
Delivered exceptional customer service to guests by explaining rules and promptly answering questions.
Frequent customer interactions, ensuring high levels of customer satisfaction.
Prep Cook
The Historic Mcfarland House
Martinsburg, WV
Cleaned and sanitized work areas and equipment to ensure food safety standards.
Operated grills, ovens and other kitchen equipment as required for meal preparation.
Trained new employees on proper techniques of preparing meals safely.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Education
Bachelor of Science - Business Administration: Management
Bryan College
Dayton, TN
05.2025
Bachelor of Science - Business Administration: Economics
Bryan College
Dayton, TN
05.2025
Skills
Entrepreneurship and sales experience (5 years)
Extensive experience with Google Sheets, Microsoft Excel, Microsoft Word (5 years)
Customer Service Experience (2 years)
Business Development Understanding
Microsoft Office Expertise
Small Business Strategic Planning Experience
Proficiency and Understanding of AI applications and use in the workplace
Computer Skills
Intrinsically Motivated
Logical and Detail Oriented
Experience Managing and Working Within a Team
Affiliations
Faith Christian Academy Varsity Basketball and Soccer (4 years)
Bryan College Basketball (3 years)
Accomplishments
Distinguished Service Award (Bryan College)
Men's Basketball Scholarship
Bryan College Scholar Athlete
References
References available upon request.
Timeline
Logistics and Customer Support Team Lead
Kottio Wholesale
Entrepenuer
Self Employed
Wellness Center Attendant
Shepherd University Wellness Center
Prep Cook
The Historic Mcfarland House
Bachelor of Science - Business Administration: Management
Bryan College
Bachelor of Science - Business Administration: Economics